Operations Manager

🔥 10 minutes ago

🌐 Dominican Republic, Philippines, +2 more countries – Remote

🇩🇴 Dominican Republic – Remote 🇵🇭 Philippines – Remote 🇵🇹 Portugal – Remote 🇦🇷 Argentina – Remote

⏰ Full Time

🟡 Mid-level

🟠 Senior

⚙️ Operations

👻 Ghost score 25%

What it means: how likely this posting is sitting open without active hiring.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.How we score it: age, reposts, open roles vs team size, how fast jobs close, and whether pay is listed.Fine print: an estimate from public data, not a judgment of the company. Real jobs can score high, so treat it as a hint, not a fact.

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LBC Mortgage

WebsiteLinkedInAll Job Openings

11 - 50 employees

💼 Consulting

🛡️ Insurance

💸 Finance

Consulting • Insurance • Finance

LBC Mortgage is a mortgage brokerage and direct lending firm that provides personalized home purchase, refinance, and investment property financing solutions. Serving borrowers across multiple U. S. states and offering nationwide investor programs, the company offers a broad range of loan products—including conventional, FHA, VA, jumbo, DSCR, bank-statement, ITIN, non-QM, HELOC, hard-money, construction, and commercial loans—along with in-house underwriting, access to 100+ lenders, multilingual support, and educational resources to simplify the loan process from consultation to closing.

📋 Description

• Oversee and manage the company's day-to-day operations • Develop, implement, and improve operational processes and SOPs • Coordinate workflows between Sales, Processing, Underwriting, Marketing, and other departments • Monitor team performance, productivity, and operational KPIs • Identify inefficiencies and implement solutions to improve overall performance • Establish clear procedures, responsibilities, and accountability across departments • Manage and optimize internal systems, tools, and workflows • Work closely with company leadership on operational strategy and execution • Track key operational metrics and prepare regular reports for management • Identify bottlenecks and ensure issues are resolved quickly • Support department managers and team leads in achieving company goals • Help develop and implement new company initiatives and projects • Ensure company policies and procedures are followed consistently • Assist with hiring, onboarding, training, and performance management when needed • Improve communication and collaboration between departments • Help create a scalable operational structure to support company growth • Take ownership of operational problems and drive them to resolution

🎯 Requirements

• 3+ years of experience in Operations Management or a similar leadership role • Strong experience working in the U.S. business environment • Proven experience managing teams and cross-functional workflows • Strong organizational and problem-solving skills • Excellent communication and leadership abilities • Ability to manage multiple priorities and projects simultaneously • Strong analytical and decision-making skills • Experience creating and implementing SOPs and operational processes • Comfortable working with CRMs, business software, and technology • Strong attention to detail and follow-through • Ability to work independently and take ownership of responsibilities • Results-oriented mindset with a focus on efficiency and continuous improvement • Mortgage industry experience strongly preferred • Understanding of mortgage operations, loan origination, processing, or brokerage workflows is a major plus • Experience in a mortgage brokerage, lender, financial services company, or real estate-related business • Knowledge of U.S. mortgage processes and terminology • Experience working with Sales, Processing, Underwriting, and Closing teams • Experience with CRM and workflow management systems • Experience implementing automation and AI-powered business tools • Experience managing remote and on-site teams • Experience in a fast-growing company or startup environment

🏖️ Benefits

• Opportunity to play a key role in a growing U.S. mortgage company • Work directly with company leadership • Opportunity to build and improve operational systems from the ground up • Fast-paced and entrepreneurial environment • Significant opportunity for professional growth • Work with a team focused on technology, automation, and continuous improvement