Account Manager

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🕒 March 31

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Lendsqr

WebsiteLinkedInAll Job Openings

11 - 50 employees

Founded 2018

💳 Fintech

🤝 B2B

🏦 Banking

💰 $1M Seed Round on 2022-03

Fintech • B2B • Banking

Lendsqr is making sure that anyone can access loans at the time of their need by helping lenders reach these borrowers at scale. Our loan management system provides technology, data, and native integrations that help lenders lend securely, cost effectively, sustainably and ethically. We also provide the expertise required for navigating the required technology and uniquely designed solutions suited to lenders’ needs. Lendsqr is dedicated to innovating affordable credit for all, particularly focusing on providing every African with timely access to loans.

📋 Description

• Be the primary point of contact and build long-term relationships with customers. • Help customers through email, phone, online presentations, screen-share, and in-person meetings. • Develop a trusted advisor relationship with key accounts, customer stakeholders, and executive sponsors. • Ensure the timely and successful delivery of our solutions according to customer needs and objectives. • Communicate clearly the progress of monthly/quarterly initiatives to internal and external stakeholders. • Forecast and track key account metrics. • Responsible for keeping current clients satisfied and delivering exceptional client service on a day-to-day basis. • Monitor and analyze customers' usage of our product. • Responsible for working with the Sales team to onboard and integrate new clients, and developing existing client relationships. • Liaise between the customer and internal teams.

🎯 Requirements

• Minimum of a 2:1 degree in Engineering, Business Management, or any other relevant field. • 1 to 2 years of work experience as a product manager, product specialist, sales associate, customer support rep, or any other associated field. • Strong knowledge of fintech and technical products.

🏖️ Benefits

• Base pay. • Incentive pay. • Data allowance. • Other company benefits as defined by policy.