Senior Backend Engineer – Customer Engineering

🕒 March 2

🇮🇳 India – Remote

⏰ Full Time

🟠 Senior

🔙 Backend Engineer

👻 Ghost score 48%

What it means: the chance that no one is really hiring for this job.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.How we score it: age, reposts, open roles vs team size, how fast jobs close, and whether pay is listed.Fine print: an estimate from public data, not a judgment of the company. Real jobs can score high, so treat it as a hint, not a fact.

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Level AI

WebsiteLinkedInAll Job Openings

51 - 200 employees

Founded 2018

🤖 Artificial Intelligence

☁️ SaaS

🏢 Enterprise

💰 $39.4M Series C - Level AI on 2024-07

Artificial Intelligence • SaaS • Enterprise

Level AI is a customer experience (CX) platform that uses proprietary AI models to analyze and automate contact center interactions. It scores 100% of customer interactions, deploys AI voice agents, provides real-time agent assist and coaching, automates quality assurance (Auto-QA), and delivers voice-of-the-customer analytics. Level AI Latitude comprises seven task-specific models designed for enterprise CX, claiming improved cost-efficiency and speed versus general-purpose LLMs. The company targets high-volume, regulated contact centers in industries such as financial services, healthcare, retail, and insurance, and emphasizes security and compliance (ISO 27001, SOC2, HIPAA, PCI, GDPR).

📋 Description

• Innovate, build, and invent on behalf of customers • Plan, execute and maintain entire products/features for millions of customers • Design and code solutions for broadly defined problems • Drive best practices and engineering excellence • Collaborate with team to develop architecture and design of systems • Work in an agile environment to deliver high-quality products

🎯 Requirements

• B.E/B.Tech/M.E/M.Tech from tier 1 Engineering institutes • Minimum 3-6 years of backend experience • Experience in at least one higher-level language, preferably Python • Experience in Django is highly desirable • Good understanding of relational databases, data management, and REST API design • Some machine learning experience in the context of NLP would be preferable • Excellent problem-solving skills • Extremely sound understanding of basic areas of Computer Science such as Algorithms, Data Structures, Object Oriented Design, Databases

🏖️ Benefits

• market-leading compensation based on skills and aptitude

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