Senior Backend Engineer – Customer Engineering

🕒 March 2

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Level AI

WebsiteLinkedInAll Job Openings

51 - 200 employees

🤖 Artificial Intelligence

☁️ SaaS

🏢 Enterprise

💰 $20M Series B on 2022-03

Artificial Intelligence • SaaS • Enterprise

Level AI is a company specializing in artificial intelligence solutions aimed at enhancing customer experience and operational efficiency. It offers a comprehensive suite of tools designed for contact centers, including automated quality assurance, real-time agent assistance, and customer interaction analytics powered by generative AI. Level AI's solutions help businesses uncover insights from customer interactions, optimize contact center operations, and empower agents through AI-driven coaching and feedback. Trusted by leading companies across various sectors, Level AI focuses on transforming service and contact center teams into drivers of competitive advantage and growth.

📋 Description

• Innovate, build, and invent on behalf of customers • Plan, execute and maintain entire products/features for millions of customers • Design and code solutions for broadly defined problems • Drive best practices and engineering excellence • Collaborate with team to develop architecture and design of systems • Work in an agile environment to deliver high-quality products

🎯 Requirements

• B.E/B.Tech/M.E/M.Tech from tier 1 Engineering institutes • Minimum 3-6 years of backend experience • Experience in at least one higher-level language, preferably Python • Experience in Django is highly desirable • Good understanding of relational databases, data management, and REST API design • Some machine learning experience in the context of NLP would be preferable • Excellent problem-solving skills • Extremely sound understanding of basic areas of Computer Science such as Algorithms, Data Structures, Object Oriented Design, Databases

🏖️ Benefits

• market-leading compensation based on skills and aptitude