Operations Technical Lead

🕒 September 4

🇲🇾 Malaysia – Remote

⏰ Full Time

🟠 Senior

🧑‍💻 Full-stack Engineer

👻 Ghost score 13%

What it means: how likely this posting is sitting open without active hiring.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.How we score it: age, reposts, open roles vs team size, how fast jobs close, and whether pay is listed.Fine print: an estimate from public data, not a judgment of the company. Real jobs can score high, so treat it as a hint, not a fact.

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LexisNexis

WebsiteLinkedInAll Job Openings

10,000+ employees

Founded 1970

⚖️ Legal

💼 Consulting

🏥 Healthcare

💰 Corporate Round on 2021-06

Legal • Consulting • Healthcare

LexisNexis is a provider of professional solutions tailored for law firms, corporations, government agencies, and academic institutions. It offers legal solutions, news, and business insights. LexisNexis also provides risk solutions for companies and government agencies, focusing on data analytics for compliance, customer acquisition, fraud detection, health outcomes, identity solutions, investigations, receivables management, risk decisioning, and workflow optimization. As part of the RELX Group, LexisNexis is committed to enhancing digital experience through data and analytics.

📋 Description

• Build and maintain new and replacement content sources across multiple content types • Perform end-to-end conversion troubleshooting from source input to customer-ready content across digital and print formats • Analyze XML, HTML, Word, InDesign, and PDF input data for conversion handling and metadata accuracy • Resolve XML markup and structural issues across content types • Ensure outputs align with product requirements and downstream platform behavior • Create and execute UAT plans and test cases • Validate functional and non-functional requirements across workflows • Track and manage defects using tools such as Azure DevOps • Maintain and improve QA checklists, business rules, and acceptance criteria • Monitor content data pipelines and diagnose data, conversion, and integration issues • Drive cross-functional alignment to resolve issues • Investigate and resolve customer-facing concerns • Identify and support automation and AI-enabled workflow improvements • Contribute to modernization and migration initiatives • Support improvements to conversion frameworks, blueprints, and workflows • Maintain documentation, standards, and governance • Communicate issues, risks, decisions, and impacts • Partner with Editorial, Product, Engineering, IT, vendors, and offshore teams

🎯 Requirements

• 2 to 3 years of experience in content operations, digital publishing, technical operations, project management or related field • Hands-on experience with XML, XSD, and markup troubleshooting • Familiarity with XSLT/XPath • Experience monitoring content data flows and resolving production issues • Strong systems thinking and troubleshooting skills • High attention to detail and quality mindset • Proven cross-functional collaboration and communication skills • Experience in automation and AI-enabled workflows • Strong documentation skills • Familiarity with Azure DevOps or Jira is a plus

🏖️ Benefits

• Healthy work/life balance initiatives • Wellbeing initiatives • Shared parental leave • Study assistance • Sabbaticals • Medical Inpatient and Outpatient Insurance • Long Service Award • Access to Learning and Development Resources