Subject Matter Expert – Retail Trade & Store Operations, English/Indonesian

🔥 13 hours ago

🇮🇩 Indonesia – Remote

⏳ Contract/Temporary

🟡 Mid-level

🟠 Senior

⚙️ Operations

👻 Ghost score 25%

infoinfo

🗣️🇮🇩 Indonesian Required

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Logo of LILT AI

LILT AI

201 - 500 employees

Founded 2015

🤖 Artificial Intelligence

☁️ SaaS

🏢 Enterprise

💰 $25M Funding Round - LILT on 2025-06

Artificial Intelligence • SaaS • Enterprise

LILT AI is a multilingual AI platform that helps enterprises and public-sector organizations create, translate, verify, and manage content across languages at scale. It combines domain-specific AI models, continuous model training, and a human intelligence layer of professional linguists to deliver secure, brand-consistent localization, translation verification, and multilingual model development. The platform offers enterprise project management, 100+ native integrations, on-prem and air-gapped deployments, and tools to train, evaluate, and govern multilingual AI for use cases like website localization, product launches, technical documentation, and regulatory/compliance communications.

📋 Description

• Design realistic Retail Trade scenarios in Indonesian or English grounded in Indonesian operational contexts • Adapt structured evaluation rubrics for operational problem-solving, customer interactions, retail decision-making, and compliance-related tasks • Review AI- and human-generated responses for factual accuracy, policy compliance, customer service quality, and operational realism • Contribute to “gold standard” solutions reflecting best practices across Indonesian retail, pharmacy, and commercial operations • Complete onboarding, register in Tipalti, and join the Production team

🎯 Requirements

• Native-level Indonesian with strong professional English proficiency • 5+ years of professional experience in Retail, Store Operations, Pharmacy Operations, Commercial Management, Loss Prevention, or Retail Investigations • Background in one or more relevant roles: Retail Sales Supervision, Store or Operations Management, Pharmacist or Pharmacy Operations, Retail Security, Loss Prevention, Fraud Investigation, Customer Experience, or Multi-Branch Retail Operations • Strong understanding of customer service workflows, retail operations, compliance procedures, inventory management, and Indonesian retail environments • Reliable availability and commitment • Most tasks require a minimum of 2 hours per day or 10 hours per week • Contractors must reside outside regions subject to international embargoes or sanctions • Sole responsibility for own tax obligations • English-language version of resume/C.V. required for application

🏖️ Benefits

• As an independent contractor, work when you want, as much or as little as you want; no fixed hours, no check-ins, no micromanaging • Competitive rates and prompt payments • Access to diverse, innovative projects that expand your portfolio and sharpen your skills • Global community of linguists, subject matter experts, and language professionals • No health insurance, paid time off, or retirement contributions are provided • Work availability fluctuates with project demand and hours are not guaranteed

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