Product Solutions Specialist

🔥 12 hours ago

🇨🇭 Switzerland – Remote

⏰ Full Time

🟡 Mid-level

🟠 Senior

👻 Ghost score 12%

What it means: how likely this posting is sitting open without active hiring.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.How we score it: age, reposts, open roles vs team size, how fast jobs close, and whether pay is listed.Fine print: an estimate from public data, not a judgment of the company. Real jobs can score high, so treat it as a hint, not a fact.

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LimeFlight

WebsiteLinkedInAll Job Openings

11 - 50 employees

📦 Logistics

🍽️ Food & Beverage

🚀 Aerospace

Logistics • Food & Beverage • Aerospace

LimeFlight is a comprehensive end-to-end inflight logistics software solution designed specifically for the airline industry. It offers a platform that enables airlines to manage master data, implement changes, and provide access to stakeholders. Features include LoadPlanning, allowing airlines to design galleys and build modular load plans; MealPlanning to manage menu grids and control costs; and RouteOptimization for determining efficient patterns across airline networks. Additionally, LimeFlight supports real-time inventory management and integrates with various systems to enhance workflow. The platform provides offline access to information through a mobile app and empowers stakeholders with a fully integrated portal for real-time access to up-to-date information.

📋 Description

• Serve as the operational extension of Product Management during customer implementation and customization projects • Act as the primary product contact for customers throughout onboarding, solution design, requirement discovery, delivery, testing, rollout, and adoption • Guide customers in adopting LimeFlight's recommended workflows, processes, and best practices • Advise customers on maximizing value from LimeFlight's products • Explain technical concepts, solution trade-offs, and implementation implications to business and technical stakeholders • Support rollout activities, user acceptance testing, training, and change management • Ensure delivered solutions achieve intended business outcomes and customer objectives • Lead discovery workshops to understand customer processes, operational challenges, business objectives, and technical environments • Gather, challenge, refine, and validate customer requirements • Identify opportunities to use existing product capabilities before introducing customizations • Define solution approaches, user stories, functional specifications, and acceptance criteria • Partner with Product Managers when requirements affect core product strategy, roadmap decisions, or platform architecture • Own functional delivery of customization projects from discovery through deployment • Collaborate with engineering teams to clarify requirements, review solution approaches, and address technical questions • Support solution validation, acceptance testing, and customer sign-off • Manage scope and expectations while balancing customer needs with product maintainability • Ensure delivered solutions are adopted successfully and generate measurable customer value • Travel for two annual one-week team events and approximately 10–15% customer workshops, requirements engineering, and training

🎯 Requirements

• 5+ years of experience in Product Specialist or Business Analysis roles within a B2B SaaS environment • Strong understanding of SaaS products and software implementation processes • Strong technical understanding of SaaS platforms, APIs, integrations, data models, and software implementation concepts • Excellent communication and stakeholder management skills • Experience gathering and documenting business requirements • Strong presentation and customer-facing skills • Ability to translate customer needs into clear and structured requirements • Highly organized with strong attention to detail • Minimum English C1 proficiency • Must be residing in or relocating to Europe • Must be legally eligible to work full-time under an employment contract; freelance or B2B contracts are not offered • Nice-to-have: Experience within aviation, airline operations, airline catering, supply chain, or logistics • Nice-to-have: Experience supporting enterprise software implementations • Nice-to-have: Familiarity with Agile product development • Nice-to-have: Experience creating product documentation, training materials, and user guides • Nice-to-have: Experience conducting market or competitor research

🏖️ Benefits

• Fully remote work arrangement • Ongoing learning opportunities • Two annual one-week team events • Inclusive company culture • Equal opportunity employment environment