Call Center Agent

🕒 April 2

Apply Now

Find Similar Remote Jobs

Set Up Email Alert For New Jobs

📊 Check your resume score for this job

Improve your chances of getting an interview by checking your resume score before you apply.

Upload Resume

Linkserve Solutions BPO, Inc.

WebsiteLinkedInAll Job Openings

51 - 200 employees

Founded 2004

🤝 B2B

🎯 Recruiter

B2B • Recruitment

Linkserve Solutions BPO, Inc. is a Philippines-based business process outsourcing company (founded 2009) that provides outsourced sales and customer-support services to businesses, primarily in North America and expanding to the UK. They specialize in business development, outbound telemarketing, inbound customer support, appointment setting, lead generation, virtual assistant services, and recruitment/HR support, offering managed staffing solutions that include payroll, taxes and operations management to reduce client costs. The firm emphasizes experienced English-fluent staff, quick ramp-up timelines, and measurable ROI-focused campaign management.

📋 Description

• Outbound calls for surveys, lead generation, event invitation and/or sales • Inbound calls to resolve customer queries or close lead/sales • Data entry to update customer relationship management (CRM) software • Respond to emails • Create reports using Microsoft Office and Google Drive • Meet service level agreements set forth • Perform other duties as assigned

🎯 Requirements

• Excellent English communication skills • Typing Speed: at least 40WPM • Ability to work under pressure • Ability to multitask, prioritize and manage time efficiently • Customer orientation and ability to adapt and respond to different types of personalities • Intelligent • No BPO experience required; fresh graduates are welcome to apply • MUST HAVE the following equipment: • - Hardware: Laptop/Desktop Intel i3 (7th gen or higher) / AMD Ryzen 3 (or higher)and 8 GB RAM • - OS: Windows 10 or higher (MacOS equivalent is allowed) • - Headset: A4Tech (HU 7P or HU 50) or Jabra USB type headset with noise-cancelling feature • - Internet connection: Wired connection; minimum of at least 30 Mbps • - Software: Microsoft Office & PDF reader, Anydesk, Gdrive, Discord

🏖️ Benefits

• Government mandated benefits • Health benefits • Leaves • Bonuses • Other incentives (except Freelance contract)