Human Resource Officer

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🕒 May 20

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Linkserve Solutions BPO, Inc.

WebsiteLinkedInAll Job Openings

51 - 200 employees

Founded 2004

🤝 B2B

🎯 Recruiter

B2B • Recruitment

Linkserve Solutions BPO, Inc. is a Philippines-based business process outsourcing company (founded 2009) that provides outsourced sales and customer-support services to businesses, primarily in North America and expanding to the UK. They specialize in business development, outbound telemarketing, inbound customer support, appointment setting, lead generation, virtual assistant services, and recruitment/HR support, offering managed staffing solutions that include payroll, taxes and operations management to reduce client costs. The firm emphasizes experienced English-fluent staff, quick ramp-up timelines, and measurable ROI-focused campaign management.

📋 Description

• Respond to emails, phone calls, and HR-related inquiries. • Manage employee onboarding and offboarding processes, including orientations, documentation, and exit requirements. • Process timesheets for payroll and monitor employee company and government requirements and benefits. • Prepare and process government benefits reports (SSS, Pag-IBIG, PhilHealth), including remittances, billings, salary adjustments, maternity/sickness notifications, and claims. • Update payment trackers, employment status records, HR databases, and portals for accurate reporting. • Monitor and update employee loans and handle related reports. • Conduct monthly fieldwork for reporting newly hired and separated employees. • Check SSS, PhilHealth, Pag-IBIG, and DOLE websites for advisories, updates, and regulatory compliance. • Assist the HR Head with organizational and space planning, performance management, and improvement programs. • Participate in the development, documentation, and implementation of HR policies and procedures. • Support employee relations by addressing concerns, promoting wellness and safety programs, and enhancing company–employee communication. • Manage HR software to collect and organize information throughout the employee life cycle, from hiring to offboarding. • Monitor HR formats, documentation, and quality standards for compliance and accuracy. • Participate in HR programs and initiatives that promote employee engagement, safety, welfare, and company reputation as an employer of choice. • Prepare, analyze, and send reports as required by management. • Manage employee relations, engagement programs, HR compliance, and recruitment to support a positive workplace culture. • Demonstrates strong knowledge of labor laws, due process, and disciplinary action protocols. • Attend and contribute to management meetings. • Perform other HR-related duties as assigned.

🎯 Requirements

• Has at least 1 year experience as HR Staff • Has an experience processing employee’s government mandated benefits such as SSS,PhilHealth and Pag-ibig • Possesses at least one (1) year of hands-on experience in Employee Relations, Labor, Engagement, or related. • A bachelor's degree in Human Resource Development Management or equivalent course • Has high level of integrity • Has excellent communication and organizational skills • Can work with minimal supervision • Solid time management skills • Must be able to effectively deal with people at all levels • Creative ability & writing proficiency • Ability to multitask and successfully operate in a fast paced, team environment • Must adapt well to change and successfully set and adjust priorities as needed • Must be proficient with Microsoft Office (intermediate Word, basic Excel)

🏖️ Benefits

• Basic Salary + Government Mandated Benefits (SSS,Pag-Ibig,Philhealth,13th mo.pay) • Leave credits • Basic HMO • Night differential pay • Other incentives