Scheduling Representative

🕒 July 15

🇵🇭 Philippines – Remote

⏰ Full Time

🟢 Junior

✨ Representative

🚫👨‍🎓 No degree required

👻 Ghost score 20%

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Logo of Loadsmart

Loadsmart

501 - 1000 employees

📦 Logistics

🚗 Transport

☁️ SaaS

💰 $200M Series D on 2022-02

Logistics • Transport • SaaS

Loadsmart is a company that specializes in providing advanced freight and logistics solutions. They offer a range of services including managed transportation, freight planning, and execution, as well as multimodal shipping capabilities such as FTL, LTL, PTL, and drayage. Loadsmart leverages technology and artificial intelligence through tools like ShipperGuide TMS and FreightIntel AI to optimize freight operations, reduce costs, and enhance efficiency. Their solutions include a robust Transportation Management System, dock scheduling software, and visibility tools for yards and assets. Loadsmart also offers digital brokerage services and tools to optimize carrier networks and fleet operations. They are committed to transforming logistics through innovative technology and real-time data insights.

📋 Description

• Coordinate customers’ shipments by quoting, booking, and scheduling • Schedule appointments via email, phone, or customer TMS based on customer requirements • Collaborate with other teams to ensure a smooth delivery process • Work with Customer Sales to improve customer scheduling processes and ensure optimal loads • Work with Carrier Sales to optimize loads and improve carrier sourcing • Assist with challenging requests and escalate them when appropriate • Provide an optimal customer service experience

🎯 Requirements

• 1–2 years of experience in a coordinating, scheduling, or administrative role • Strong attention to detail and proactiveness • Fluent in English with strong verbal and written communication skills • Ability to multitask and prioritize • Ability to address issues directly and create urgent resolutions • Experience with high-volume scheduling, coordinating, or planning in a fast-paced environment • Proven ability to maintain high levels of customer service • Familiarity with USA geography • Experience within the logistics industry

🏖️ Benefits

• Competitive base salaries • Loadie Time Off — PTO and sick days without a limit

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