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Digital Marketing Account Manager

🔥 0 minutes ago

🇨🇴 Colombia – Remote

⏳ Contract/Temporary

🟡 Mid-level

🟠 Senior

🌐 Digital Marketing

Where this job comes from

Posted on Logical Media Group's careers page, not through a job board

First seen by Remote Rocketship 0 minutes ago

Logo of Logical Media Group

Logical Media Group

11 - 50 employees

Founded 2009

📱 Media

📣 Marketing

Media • Marketing

Logical Media Group is a full-service digital marketing agency based in Chicago, renowned for being a premier Google Partner. Their expertise spans across paid media, including paid search and social media advertising, as well as Amazon Advertising. Additionally, they excel in search engine optimization (SEO), offering services like keyword research, onsite optimizations, and content marketing to improve organic reach. Logical Media Group also provides creative services including brand identity, web design, and conversion rate optimization. The agency is dedicated to crafting exceptional digital experiences and helping clients achieve their marketing goals through tailored strategies and innovative solutions.

📋 Description

• Manage and strengthen relationships with enterprise and multi-channel clients • Serve as the primary client point of contact and liaison with internal teams • Manage client onboarding timelines, goals, strategies, reports, and deliverables • Align client goals with execution tactics across paid search, social, display, SEO, email, and web channels • Improve cross-department communication and strategy visibility • Resolve client complaints and escalate issues when appropriate • Drive client retention through quality execution, relationships, and service • Manage contract renewals, upsells, and ad-hoc fee negotiations • Establish account priorities with channel team managers • Support prospective client meetings, audits, and preparation with the sales team • Improve sales materials and sales/channel team coordination • Develop case studies and testimonials • Develop and refine processes for onboarding, reporting, and cross-channel communication • Communicate account launches, budget, media updates, and renewals to Operations • Ensure accounts are linked and access and billing information are complete

🎯 Requirements

• Bachelors Degree • Knowledge of and ability to communicate all digital services • Ability to build strong client relationships • Confident presenting to clients via phone and in-person • Minimum 1 year of experience with paid search, social, and display marketing platforms, and tracking/tagging methods • 5 + years of total professional experience • Ability to manage change and maintain a positive attitude

🏖️ Benefits

• Option to work completely remote

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