
51 - 200 employees
💼 Consulting
📣 Marketing
🤖 Artificial Intelligence
💰 $6M Series B on 2022-01
Consulting • Marketing • Artificial Intelligence
Lucidya is a company specializing in social media and online platform analytics. They provide tools and insights that help businesses understand customer sentiment, track brand reputation, and make data-driven decisions. Lucidya's solutions are tailored for engaging with the Arabic-speaking market, leveraging AI technology to process and analyze data for optimal marketing strategies.
🔥 0 minutes ago
🌐 Saudi Arabia, India, +1 more countries – Remote
⏰ Full Time
⚪️ Entry-level
🎁 Product Marketing
🚫👨🎓 No degree required
👻 Ghost score 11%
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51 - 200 employees
💼 Consulting
📣 Marketing
🤖 Artificial Intelligence
💰 $6M Series B on 2022-01
Consulting • Marketing • Artificial Intelligence
Lucidya is a company specializing in social media and online platform analytics. They provide tools and insights that help businesses understand customer sentiment, track brand reputation, and make data-driven decisions. Lucidya's solutions are tailored for engaging with the Arabic-speaking market, leveraging AI technology to process and analyze data for optimal marketing strategies.
• Support clear communication between Customer Experience, Product Management, Marketing, and customers. • Organize product knowledge, customer feedback, and customer-facing communications.
• Help align CX and Product Management teams by organizing customer feedback, product questions, and feature requests. • Draft and update customer communications through Intercom, email, in-app messaging, and help-center content. • Support product marketing materials such as product updates, FAQs, release notes, and customer education content. • Identify recurring customer questions and knowledge gaps, and recommend ways to improve communication and product adoption. • Maintain shared knowledge resources and provide concise summaries of customer insights to internal teams.
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