Technical Business Analyst

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magentIQ

WebsiteLinkedInAll Job Openings

51 - 200 employees

🤖 Artificial Intelligence

🤝 B2B

🏢 Enterprise

Artificial Intelligence • B2B • Enterprise

magentIQ is a company that delivers AI + people as-a-service, combining multi-agent AI automation with world-class human talent to help businesses scale, optimize costs, and transform workflows. Founded by experts in AI, automation, and global talent, magentIQ blends human insight and AI-driven agents to deploy the right resource for complex, high-stakes tasks across industries, emphasizing speed, scale, security, and outcome-driven delivery.

📋 Description

• Own customer-facing documentation: specifications, functional and technical requirements, SOPs, and runbooks. • Produce clean, structured As-Is and To-Be process maps and workflow diagrams. • Create visually clear design documents for AI Agents and automation workflows. • Lead discovery and requirements gathering sessions across clients and internal teams. • Translate business needs into detailed requirements, user stories, and workflows. • Build traceability between requirements, processes, and solution designs. • Work directly with US-based stakeholders — excellent English communication is essential. • Run documentation walkthroughs, requirements reviews, and mapping workshops. • Act as a bridge between business, engineering, and automation teams to ensure alignment. • Improve documentation standards, templates, structure, and visual clarity. • Review and enhance documents created by the wider team, raising overall quality. • Advocate for clarity, structure, and analytical thinking across all deliverables.

🎯 Requirements

• 4–6 years as a Technical BA, Systems Analyst, or Product BA. • Strong experience creating client-facing specifications and process documentation. • Excellent written and spoken English. • Proficiency with process mapping tools (Miro, draw.io, etc.). • Comfortable working with APIs, integrations, and high-level solution designs. • Experience in software, automation, or tech-driven delivery environments.

🏖️ Benefits

• Collaborate with a global team delivering high-impact AI and automation projects. • Play a critical role in elevating documentation standards and clarity across the business. • Influence how requirements, processes, and technical designs are captured and communicated. • Grow long-term in a fast-scaling tech and automation organization with strong career pathways.