Technical Business Analyst

🕒 July 11

🇱🇰 Sri Lanka – Remote

⏰ Full Time

🟠 Senior

🧐 Business Analyst

👻 Ghost score 23%

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Logo of magentIQ

magentIQ

51 - 200 employees

💼 Consulting

🤖 Artificial Intelligence

🏢 Enterprise

Consulting • Artificial Intelligence • Enterprise

magentIQ is a company that delivers AI + people as-a-service, combining multi-agent AI automation with world-class human talent to help businesses scale, optimize costs, and transform workflows. Founded by experts in AI, automation, and global talent, magentIQ blends human insight and AI-driven agents to deploy the right resource for complex, high-stakes tasks across industries, emphasizing speed, scale, security, and outcome-driven delivery.

📋 Description

• Own customer-facing documentation: specifications, functional and technical requirements, SOPs, and runbooks. • Produce clean, structured As-Is and To-Be process maps and workflow diagrams. • Create visually clear design documents for AI Agents and automation workflows. • Lead discovery and requirements gathering sessions across clients and internal teams. • Translate business needs into detailed requirements, user stories, and workflows. • Collaborate with US-based stakeholders — excellent English communication is essential. • Improve documentation standards, templates, structure, and visual clarity.

🎯 Requirements

• 4–6 years as a Technical BA, Systems Analyst, or Product BA. • Strong experience creating client-facing specifications and process documentation. • Excellent written and spoken English. • Proficiency with process mapping tools (Miro, draw.io, etc.). • Comfortable working with APIs, integrations, and high-level solution designs. • Experience in software, automation, or tech-driven delivery environments.

🏖️ Benefits

• Flexible remote work • Collaborate with a global team

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