CX Associate

Job not on LinkedIn

🕒 July 21

🇵🇭 Philippines – Remote

💵 $5 - $6 / hour

⏳ Contract/Temporary

🟢 Junior

🟡 Mid-level

✨ Associate

🚫👨‍🎓 No degree required

👻 Ghost score 18%

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Logo of Magic, Inc

Magic, Inc

51 - 200 employees

🤝 B2B

⚡ Productivity

B2B • Productivity

Magic, Inc. is a company that provides a frictionless way to connect businesses with thoroughly vetted and cost-effective remote workers for various key functions. Their services include virtual assistance, customer service, sales lead generation, and scheduling, leveraging a combination of automation and the expertise of remote workers to streamline business operations.

📋 Description

• You’ll work under the close guidance of your CX Lead to help provide outstanding support to our customers around the world. • Answering client's inquiries • Addressing issues with the orders and product inquiries via customer interface platform and from Facebook and email. • Tracking Shipments and backend shipping inquiries • General Research • Updating addresses and client information

🎯 Requirements

• Must be fluent in English and can convey key conversational points concisely. • Availability to work weekends or having split-offs • Highly organized and can complete multiple projects concurrently. • Can calmly handle uncertainty and rapidly changing situations. • Resourceful and quick to learn.

🏖️ Benefits

• 100% work-from-home setup • Hands-on support • Training opportunities

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