
51 - 200 employees
đ¤ B2B
⥠Productivity
B2B ⢠Productivity
Magic, Inc. is a company that provides a frictionless way to connect businesses with thoroughly vetted and cost-effective remote workers for various key functions. Their services include virtual assistance, customer service, sales lead generation, and scheduling, leveraging a combination of automation and the expertise of remote workers to streamline business operations.
đĽ 19 hours ago
đľđ Philippines â Remote
đľ âą37k - âą42k / month
â° Full Time
đ˘ Junior
⨠Facilitator
đŤđ¨âđ No degree required
đť Ghost score 0%
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51 - 200 employees
đ¤ B2B
⥠Productivity
B2B ⢠Productivity
Magic, Inc. is a company that provides a frictionless way to connect businesses with thoroughly vetted and cost-effective remote workers for various key functions. Their services include virtual assistance, customer service, sales lead generation, and scheduling, leveraging a combination of automation and the expertise of remote workers to streamline business operations.
⢠Steer daily live virtual training sessions for assigned batches ⢠Ensure trainees can apply learning to real client tasks ⢠Ask guiding questions and facilitate independent problem-solving ⢠Score assessments against established rubrics ⢠Run realistic mock client introduction calls and mock interviews ⢠Combine checkpoint scores and session notes into trainee readiness decisions ⢠Improve training content, role-plays, and delivery with the Assistant Training Manager ⢠Deliver at least one improvement per quarter that measurably improves engagement or retention ⢠Raise performance risks and program gaps to the Training Supervisor ⢠Determine when trainees are ready to work with US clients
⢠1+ year of virtual training experience with a demonstrable track record ⢠1+ recent year working as a VA/EA with US clients ⢠Experience running live sessions and mock interviews ⢠Experience giving structured, constructive feedback ⢠Understanding of different learning styles and ability to adjust mid-session ⢠Daily hands-on use of Claude, ChatGPT, or similar AI tools at work ⢠Ability to teach others to use AI effectively ⢠Working knowledge of Google Suite, Discord, and Slack ⢠Presentation skills in Google Slides, Canva, or similar ⢠Fully comfortable with a fixed overnight PHT schedule ⢠Excellent spoken and written English ⢠Reliable home workspace with 40 Mbps internet ⢠Full-time availability ⢠Ability to work weekdays from 9 PM to 6 AM PHT
⢠Government-mandated benefits ⢠Paid leaves ⢠HMO ⢠Personalized 1:1 onboarding with managers and team ⢠Full benefits ⢠Fully remote work ⢠In-house Magic role (not freelance or client-placed)
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