IT Manager

Job not on LinkedIn

🔥 3 minutes ago

🇮🇳 India – Remote

💵 $30k / year

⏰ Full Time

🟡 Mid-level

🟠 Senior

💻 IT Support

👻 Ghost score 0%

What it means: how likely this posting is sitting open without active hiring.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.How we score it: age, reposts, open roles vs team size, how fast jobs close, and whether pay is listed.Fine print: an estimate from public data, not a judgment of the company. Real jobs can score high, so treat it as a hint, not a fact.

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Magna Marketing

WebsiteLinkedInAll Job Openings

1 - 10 employees

💼 Consulting

📣 Marketing

☁️ SaaS

Consulting • Marketing • SaaS

Magna Marketing is a leading technology partner specializing in digital transformation for businesses using Salesforce products. As one of the fastest-growing Salesforce partners, they provide expert consultants and rigorous training to assist companies with mission-critical technology projects. Their primary services include implementations, migrations, and managed services for Salesforce applications, such as Marketing Cloud, Sales Cloud, Service Cloud, and Tableau. They help organizations achieve their ambitions with clear and practical design standards and cross-cloud capabilities. Magna Marketing is trusted by top brands for its efficient and result-oriented delivery.

📋 Description

• Lead company efforts to obtain and maintain SOC2 compliance • Plan and execute internal IT initiatives, including system migrations, implementations, and workflow enhancements • Partner with People Ops to enforce company-wide IT security policies and lead data security training and compliance • Oversee vendor relationships with hardware suppliers and enterprise software vendors • Provide technical support for US and India team members across platforms and applications • Define and maintain IT ticket resolution processes and internal customer satisfaction • Administer identity, access management, and single sign-on systems across company software such as Asana, Google Workspace, and Slack • Manage the full IT hardware lifecycle, including procurement, configuration, deployment, tracking, and decommissioning • Execute automated IT onboarding and offboarding workflows • Maintain IT Asset Management inventory, including laptop assignments, software licenses, and hardware upgrades • Optimize software license allocation to reduce operational expenditure

🎯 Requirements

• 5+ years of hands-on IT support/sysadmin experience with relevant education • Proven experience supporting distributed teams across multiple time zones (specifically US and India) • Exceptional written and verbal communication skills with a customer-service mindset • Experience managing devices and data security for an organization • Strong attention to detail, willingness to ask clarifying questions, and proactive attitude toward learning and improvement • Positive attitude, openness to feedback, and commitment to team delivery • Developer skills plus Salesforce experience and/or certifications a plus • Experience with SOC2 and Google data security • Experience working with a U.S.-based company

🏖️ Benefits

• Competitive salary based on experience, qualifications, and demonstrated expertise • Opportunity to grow with a rapidly expanding international organization • Fully remote position with the flexibility to work from anywhere in India • Join a global team while maintaining work-life balance and location flexibility • Comprehensive health, dental, and vision coverage • ING 20 Lakhs floater coverage for added peace of mind • 32 days of paid leave annually • Home office allowance to build your ideal remote workspace • Support for laptops, monitors, headphones, and other equipment needed to do your best work • Direct exposure to company leadership • Opportunity to help build and shape a growing international organization • Significant ownership and autonomy in your role