Maharah
2 - 10 employees
Founded 2015
📚 Education
🏪 Marketplace
Education • Marketplace
Maharah is an Arabic-language online training platform for a wide range of skills and subjects. The site (presented in Arabic) allows instructors to create and publish courses composed of video segments, text, attachments and explanations, set prices or offer courses for free, and earn revenue; learners can browse and enroll in courses on topics like leadership, time management, emotional intelligence, creativity, and speed reading. The platform includes user account features (email and social sign-on options), course listings with instructor names, durations and prices, and a marketplace-style flow for instructors to add and monetize courses.
Call Center Representative
Job not on LinkedIn
🔥 4 minutes ago
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Maharah
2 - 10 employees
Founded 2015
📚 Education
🏪 Marketplace
Education • Marketplace
Maharah is an Arabic-language online training platform for a wide range of skills and subjects. The site (presented in Arabic) allows instructors to create and publish courses composed of video segments, text, attachments and explanations, set prices or offer courses for free, and earn revenue; learners can browse and enroll in courses on topics like leadership, time management, emotional intelligence, creativity, and speed reading. The platform includes user account features (email and social sign-on options), course listings with instructor names, durations and prices, and a marketplace-style flow for instructors to add and monetize courses.
📋 Description
• Answer incoming calls and respond to customer questions and requests promptly and professionally. • Provide accurate information regarding products, services, and policies. • Assist customers in resolving issues or direct them to the appropriate department. • Document customer interactions and maintain updated records using the CRM system. • Follow up with customers to ensure their issues are resolved and ensure customer satisfaction. • Meet performance targets and service level agreements.
🎯 Requirements
• High school , diploma or equivalent qualification. • Previous experience in call center or customer service roles preferred. • Excellent communication and listening skills. • Ability to remain calm and professional in challenging situations. • Basic computer skills and familiarity with CRM software. • Strong problem-solving skills and attention to detail. • Ability to work effectively in a team environment.
🏖️ Benefits
• Stimulating work environment • Competitive salary + incentives • Career development opportunities
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