Team Lead, CRM / Email Marketing

🔥 34 minutes ago

🇩🇪 Germany – Remote

⏰ Full Time

🟠 Senior

✉️ Email Marketing Manager

👻 Ghost score 22%

What it means: how likely this posting is sitting open without active hiring.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.How we score it: age, reposts, open roles vs team size, how fast jobs close, and whether pay is listed.Fine print: an estimate from public data, not a judgment of the company. Real jobs can score high, so treat it as a hint, not a fact.

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MAILODY GmbH

WebsiteLinkedInAll Job Openings

11 - 50 employees

📣 Marketing

☁️ SaaS

🛍️ eCommerce

Marketing • SaaS • eCommerce

MAILODY GmbH is a marketing agency specializing in CRM strategies including email marketing, WhatsApp marketing, and print mailings. They focus on helping e-commerce businesses increase revenue through effective customer relationship management and marketing automation. The company emphasizes data-driven strategies, personalization, and comprehensive CRM solutions to enhance customer acquisition and retention.

📋 Description

• Lead a team of 3–5 Account Managers, both functionally and disciplinarily • Conduct structured weekly 1:1 meetings and take responsibility for team well-being • Support employee development through training, feedback, and structured onboarding • Own the development and performance of a portfolio of approximately 6–8 of the most demanding client accounts • Serve as a senior-level point of contact for decision-makers and proactively introduce relevant topics in client calls • Identify churn risks early, decide on appropriate countermeasures, and return at-risk accounts to a growth trajectory • Act as the team’s subject-matter escalation point, with responsibility for Klaviyo and CRM architecture • Provide functional coaching to Account Managers and help expand their capabilities • Own a company-wide employee process, such as onboarding or offboarding • Align standards with other Key Account Managers and actively share learnings

🎯 Requirements

• At least 3–4 years of experience in email marketing or CRM, ideally including experience in an agency or e-commerce environment • Extensive hands-on experience with Klaviyo or a comparable platform (Braze, Emarsys, Bloomreach, Salesforce Marketing Cloud) • Proven ability to build complex setups independently, rather than merely supporting them • Initial leadership or mentoring experience • Confident communicating with senior decision-makers, including managing directors and heads of marketing • Native-level German • Good written and spoken English • Residence in Germany (mandatory for tax and social security purposes)

🏖️ Benefits

• Permanent employment contract • Clarity about your career path through a clearly defined level matrix • Genuine feedback through semi-annual development reviews • Salary based on a structured system rather than negotiation skills • Leadership training with an external coach • 100% remote work from anywhere in Germany • Regular team offsites and workations • MacBook and additional hardware as needed • €50 monthly benefits card after the probationary period