Property Manager, ACAM, HOA Management

Job not on LinkedIn

🔥 15 minutes ago

🇵🇭 Philippines – Remote

⏰ Full Time

🟡 Mid-level

🟠 Senior

👔 Manager

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Logo of Manila Recruitment

Manila Recruitment

11 - 50 employees

Founded 2010

💼 Consulting

📦 Logistics

📣 Marketing

Consulting • Logistics • Marketing

Manila Recruitment is a leading recruitment agency based in the Philippines, specializing in innovative talent sourcing and headhunting services. The agency provides a wide range of recruitment solutions including executive search, IT recruitment, offshore staffing solutions, remote staffing, and more. With a focus on understanding clients' strategic business objectives, Manila Recruitment offers tailored recruitment strategies for multinationals, corporations, and start-ups entering the Filipino market. The firm prides itself on a process-driven approach, offering comprehensive candidate guarantees and a database of over 250,000 candidates. Certified headhunters at Manila Recruitment are dedicated to passive candidate sourcing, ensuring quality hires that align with company culture and requirements.

📋 Description

• Serve as a customer service point of contact for condominium owners and residents • Respond to inquiries and service requests by phone, text, email, and online portal • Coordinate with vendors, contractors, and service providers on maintenance requests • Monitor ongoing issues through resolution and keep stakeholders informed • Obtain vendor quotes and relay them internally for board decision-making • Maintain and update association and property records in internal systems • Maintain documentation on board members, bylaws, insurance renewals, and maintenance schedules • Track budgets, reserve studies, tax filings, insurance documents, and assessments • Assist with condominium association administrative and documentation requests • Coordinate with internal teams and management on operational tasks • Schedule and manage social media posts for Facebook, Instagram, YouTube, and TikTok using provided content • Maintain documentation in Google Drive and Google Sheets • Escalate complex issues or complaints to the Community Association Manager • Support day-to-day operations across multiple condominium associations

🎯 Requirements

• Customer service experience considered for the Assistant Community Association Manager role • 3–5 years of experience in property management for condominium or residential housing • Experience supporting condominium associations, HOAs, or residential property management environments is advantageous • Familiarity with property management software such as Buildium or AppFolio is a strong advantage • Comfortable using Google Workspace tools such as Gmail, Google Drive, Google Sheets, and Google Chat • Strong written and verbal English communication skills • Ability to communicate naturally and build rapport with customers • Highly organized with strong attention to detail and ability to manage multiple requests simultaneously • Proactive and responsive with strong commitment to follow-through and clear communication • Ability to work collaboratively with remote teams, vendors, and internal stakeholders • Experience coordinating maintenance requests, documentation requests, or vendor communications is a plus • Comfortable working in a fast-paced but relaxed team environment supporting multiple properties • Candidates will not be excluded solely for lacking Buildium experience

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