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Assistant Vice President – Technology

🔥 0 minutes ago

🇪🇬 Egypt – Remote

⏰ Full Time

🔴 Lead

👔 Vice President

Where this job comes from

Posted on Mashreq's careers page, not through a job board

First seen by Remote Rocketship 0 minutes ago

Logo of Mashreq

Mashreq

1001 - 5000 employees

Founded 1967

🏦 Banking

💸 Finance

💳 Fintech

Banking • Finance • Fintech

Mashreq is a leading financial institution based in the UAE, offering a wide range of banking services including personal, corporate, and investment banking. The bank focuses on providing innovative financial solutions to its customers and has a strong digital banking presence.

📋 Description

• Ensure service stability and system uptime for systems in the portfolio according to agreed SLAs • Provide L2/L3 support and handle technical escalations • Provide guidance and technical insights to the team for continuous improvement • Maintain systems in compliance with audit and compliance requirements • Lead and manage the technical team supporting database platforms • Advise management on cost-conscious decisions • Improve service uptime and customer experience • Maintain systems security and adherence to patching cadence • Manage projects and documentation • Provide on-time implementation support for new baselines and policies • Ensure compliance with Mashreq information security policies and security baselines • Perform database performance tuning

🎯 Requirements

• 10+ years of experience in database platform support in a large-scale environment • Experience architecting, implementing, and providing post-implementation support • Experience ensuring on-time service delivery to internal and external customers • Knowledge of large-scale production support • Experience with large-scale upgrades, migrations, and transitions • Experience implementing security for products in the portfolio • Problem, incident, escalation, and change management aligned with ITIL processes • Adoption of new database technologies and open-source database support • Strong technical skills in MS SQL and Oracle Database platforms, with hands-on experience • Experience with SQL Always On • SQL Server database administration, including backup and recovery, installation, and patching • Database performance tuning • Security implementation • Hands-on Oracle database administration, including installation, patching, and backup and recovery • Database capacity management, purging, and other maintenance tasks

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