
1001 - 5000 employees
Founded 1967
🏦 Banking
💸 Finance
💳 Fintech
Banking • Finance • Fintech
Mashreq is a leading financial institution based in the UAE, offering a wide range of banking services including personal, corporate, and investment banking. The bank focuses on providing innovative financial solutions to its customers and has a strong digital banking presence.
🕒 June 29
Where this job comes from
Posted on Mashreq's careers page, not through a job board
First seen by Remote Rocketship June 29

1001 - 5000 employees
Founded 1967
🏦 Banking
💸 Finance
💳 Fintech
Banking • Finance • Fintech
Mashreq is a leading financial institution based in the UAE, offering a wide range of banking services including personal, corporate, and investment banking. The bank focuses on providing innovative financial solutions to its customers and has a strong digital banking presence.
• Establish and manage the QA function within the assigned portfolio in alignment with Mashreq QA Policy and TCOE framework. • Implement standardized testing methodologies, tools, processes, and templates across portfolio projects. • Align QA strategy with portfolio business goals, IT objectives, and regulatory requirements. • Lead implementation of TCOE framework, governance policies, and best practices. • Collaborate with governance, technical lead, transformation office, and change execution teams on QA processes, automation, performance testing, data strategy, visibility, and alignment. • Tailor QA practices to portfolio domains such as Digital Banking and Retail Banking. • Ensure consistent application of QA policies, templates, and standards. • Collaborate with product owners, business stakeholders, users, and initiation leads to understand requirements and drive test planning and execution. • Monitor testing projects for compliance, quality outcomes, and timely delivery. • Track QA metrics and KPIs including defect trends, coverage, and cycle time. • Present QA performance reports to portfolio stakeholders and the Head of TCOE. • Provide insights and recommendations based on test results, trends, and risk indicators. • Identify improvement opportunities and enhance QA practices. • Promote QA maturity through mentoring, training, and knowledge sharing. • Encourage innovative tools and techniques aligned with TCOE goals. • Support onboarding and upskilling of QA team members. • Apply risk-based testing based on business impact and technical complexity. • Prepare QA strategy documents, test plans and exit reports, automation strategy and execution summaries, weekly status reports and dashboards, and QA process SOPs. • Conduct weekly, monthly, and quarterly QA audits and reporting.
• Over 15 years of experience in banking QA in domains like Core banking, Digital, Trade etc. • Bachelor's or master's degree in a quantitative discipline such as Computer Science, Engineering, or Economics. • Experience in QA and QA leadership roles. • Proficient in working with QA teams. • Advanced understanding in automation scripting, tagging conventions, and test case design. • Strong command over defect lifecycle, severity categorization, defect aging, and defect removal efficiency (DRE). • Experience handling test data provisioning, synthetic data generation, and environment setup. • Hands-on experience with Azure DevOps, Jira, Confluence, SharePoint, Excel, Grafana, and Power BI. • Proficiency in validating APIs for functionality, reliability, and security. • Ability to define and track automation coverage, execution metrics, defect density and leakage trends, productivity benchmarks, and exit criteria automation. • Experience building dashboards with auto-populated metrics and heat maps for defect and execution trends. • Root cause analysis, risk identification, and mitigation planning. • Effective stakeholder management, cross-functional coordination, and clear documentation. • Experience leading triage calls, peer reviews, and coaching junior testers. • Experience driving process optimization, standardization, and reuse of QA assets.
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