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Manager – Payment Operations

🕒 August 4

🇪🇬 Egypt – Remote

⏰ Full Time

🟡 Mid-level

🟠 Senior

⚙️ Operations

Where this job comes from

Posted on Mashreq's careers page, not through a job board

First seen by Remote Rocketship August 4

Still open on Mashreq's site. Checked 58 minutes ago.

Logo of Mashreq

Mashreq

1001 - 5000 employees

Founded 1967

🏦 Banking

💸 Finance

💳 Fintech

Banking • Finance • Fintech

Mashreq is a leading financial institution based in the UAE, offering a wide range of banking services including personal, corporate, and investment banking. The bank focuses on providing innovative financial solutions to its customers and has a strong digital banking presence.

📋 Description

• Manage end-to-end processing of all outward and inward payments, including PO, DD, UAEDDS, standing instructions, and utility payments for UAE • Lead, mentor, and manage the remittance operations team • Develop and implement strategies to optimize payment processes and systems • Collaborate with cross-functional teams to enhance payment solutions and services • Monitor and analyze payment trends to identify improvement opportunities • Manage relationships with key stakeholders in UAE • Propose and implement workflow improvements for the unit • Participate in regulatory and bank strategic digitization projects across UAE and other Mashreq IBG locations • Investigate cases and resolve issues • Automate manual processes • Oversee staff welfare, work-life balance, and training for the unit

🎯 Requirements

• No explicit educational requirements stated • No explicit experience requirements stated • Ability to manage end-to-end outward and inward payment processing • Knowledge of PO, DD, UAEDDS, standing instruction, and utility payments • Remittance operations team leadership and management • Payment process and systems optimization • Payment trend monitoring and analysis • Stakeholder relationship management • Workflow improvement and process automation • Ability to resolve operational cases and issues • Participation in regulatory and banking digitization projects

🏖️ Benefits

• Staff welfare support • Work-life balance • Training for staff

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