
1001 - 5000 employees
Founded 1967
🏦 Banking
💸 Finance
💳 Fintech
Banking • Finance • Fintech
Mashreq is a leading financial institution based in the UAE, offering a wide range of banking services including personal, corporate, and investment banking. The bank focuses on providing innovative financial solutions to its customers and has a strong digital banking presence.
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1001 - 5000 employees
Founded 1967
🏦 Banking
💸 Finance
💳 Fintech
Banking • Finance • Fintech
Mashreq is a leading financial institution based in the UAE, offering a wide range of banking services including personal, corporate, and investment banking. The bank focuses on providing innovative financial solutions to its customers and has a strong digital banking presence.
• Manage and authorize Corporate Banking account opening and account maintenance activities processed by CCAM • Review and authorize account opening documentation for Corporate, Commercial, Government, Financial Institutions, MNC, Special Assets, and Investment Banking clients • Maintain accurate customer records, account structures, mandates, and authorized signatory information across banking systems • Review and authorize corporate fixed deposit placements, rollovers, liquidations, and related transactions within delegated authority limits • Support KYC remediation, regulatory reviews, audit observations, and data correction initiatives • Ensure compliance with AML, Sanctions, Regulatory, Compliance, and Operational Risk requirements • Monitor controls, escalate exceptions and high-risk cases, and support internal, external, compliance, and regulatory audits • Ensure requests are processed within SLAs and maintain processing accuracy of 99% or above • Monitor workflow queues, prioritize critical and high-value requests, and distribute workload across the team • Coordinate with Relationship Managers, Coverage Teams, Trade Sales, Product Teams, Compliance, Operations, Credit, and Technology teams • Act as a primary escalation point for operational issues affecting client servicing • Prepare Daily, Weekly, and Monthly MIS reports and analyze operational trends for process improvement and automation • Provide management updates on remediation, audit actions, backlog reduction, and operational risk matters • Ensure compliance with UAE Central Bank regulations and maintain customer information confidentiality
• Comprehensive knowledge of Corporate Banking Operations, Account Management, KYC/CDD requirements, AML regulations, and customer lifecycle management • Good understanding of Corporate Banking products, Trade Finance operations, Fixed Deposits, Digital Banking services, and customer onboarding processes • Knowledge of regulatory requirements, operational risk management, and audit controls • Strong leadership and team management capabilities • Excellent stakeholder management and communication skills • Strong analytical and problem-solving abilities • Ability to manage multiple priorities under tight deadlines • Strong attention to detail and risk awareness • Proficiency in banking systems, workflow applications, and Microsoft Office tools • Minimum 5-7 years of experience in Corporate Banking Operations, Centralized Account Management, Client Onboarding, or Account Services • Experience in handling Corporate, Commercial, Financial Institution, and Government Banking clients preferred • Experience in managing operational teams and service delivery functions • Bachelor's Degree in Business Administration, Finance, Banking, Commerce, or related discipline
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