CRM Strategist, LATAM

🕒 August 19

🇧🇷 Brazil – Remote

⏳ Contract/Temporary

🟡 Mid-level

🟠 Senior

🏆 Customer Success

👻 Ghost score 16%

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Logo of Massive Rocket | Data & CRM Consultancy

Massive Rocket | Data & CRM Consultancy

51 - 200 employees

💼 Consulting

📦 Logistics

📣 Marketing

Consulting • Logistics • Marketing

Massive Rocket is a global data and CRM consultancy that operates at the intersection of modern marketing, product, and engineering. Specializing in Snowflake and Braze, Massive Rocket helps digital marketing teams connect with product and engineering departments to deliver personal, relevant, and human customer experiences at scale. The company offers a range of services including customer data management, customer engagement, marketing technology solutions, data engineering, and analytics. Massive Rocket collaborates with leading technology providers to assist in the deployment, integration, and operation of marketing technology stacks.

📋 Description

• Shape and deliver CRM strategies with the Principal CRM Strategist • Build strategic plans and translate them into clear, actionable initiatives • Hand strategic initiatives over smoothly to execution teams to drive KPIs, performance, and measurable ROI • Turn complex frameworks into simple, compelling narratives • Join client sessions throughout the Delivery Sales Lifecycle to uncover challenges and shape data-driven marketing strategies • Support pitches using strategy, data, and insight • Run strategy sessions grounded in lifecycle thinking, best practices, and proven CRM principles • Align strategy with KPIs and ROI goals to contribute to measurable client success

🎯 Requirements

• 6+ years of hands-on CRM experience, including at least 2 years in a dedicated CRM Strategy role within an agency, consultancy, or client-side team • Strong working knowledge of leading CRM platforms such as Braze, Salesforce Marketing Cloud, or HubSpot • Confident presenting complex strategies and turning insights into clear value propositions and achievable activation plans • Data-driven mindset, with experience analysing customer communications and using insights to shape future campaigns—from audience selection to next-best actions, content, and timing • Deep understanding of CRM ecosystems and Martech, with expertise across platforms like Salesforce, Microsoft Dynamics, HubSpot, and similar tools • Valid work visa required; sponsorship is not offered • Proof of incorporation and up-to-date insurance required for contractors • May be asked to provide proof of identity and two references

🏖️ Benefits

• Rocket-Fuelled Growth – Big challenges, fast learning, and the chance to level up quicker than anywhere else • A Culture That Actually Gives a Damn – Supportive, positive, and built around people who want to see you win • A Global Crew – Collaborate with brilliant teammates across Europe, the US, and beyond • Remote-First for Life – Work from wherever you feel your best • Real Career Momentum – Clear progression, real ownership, and space to grow into your next chapter • Moments That Matter – Meetups, events, and team experiences that make the journey unforgettable • BYOD policy • Potential team meetups, events, and team experiences

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