Senior CRM Consultant

🕒 July 30

🇧🇷 Brazil – Remote

⏳ Contract/Temporary

🟠 Senior

🏆 Customer Success

👻 Ghost score 18%

What it means: how likely this posting is sitting open without active hiring.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.How we score it: age, reposts, open roles vs team size, how fast jobs close, and whether pay is listed.Fine print: an estimate from public data, not a judgment of the company. Real jobs can score high, so treat it as a hint, not a fact.

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Massive Rocket | Data & CRM Consultancy

WebsiteLinkedInAll Job Openings

51 - 200 employees

💼 Consulting

📦 Logistics

📣 Marketing

Consulting • Logistics • Marketing

Massive Rocket is a global data and CRM consultancy that operates at the intersection of modern marketing, product, and engineering. Specializing in Snowflake and Braze, Massive Rocket helps digital marketing teams connect with product and engineering departments to deliver personal, relevant, and human customer experiences at scale. The company offers a range of services including customer data management, customer engagement, marketing technology solutions, data engineering, and analytics. Massive Rocket collaborates with leading technology providers to assist in the deployment, integration, and operation of marketing technology stacks.

📋 Description

• Lead the execution of CRM campaigns and customer engagement initiatives across multiple channels within Braze • Configure and customise Braze to implement agreed strategies, journeys, and campaign plans • Build, launch, and optimise targeted campaigns using segmentation, personalisation, and automation capabilities • Collaborate with CRM Strategists, Project Managers, and clients to ensure alignment between strategy and execution • Manage and analyse customer data to support campaign performance, optimisation, and audience targeting • Conduct QA across campaigns, integrations, and supporting documentation to ensure delivery quality and accuracy • Monitor campaign performance and create reports that provide clear insights and recommendations • Serve as a trusted client partner, helping translate business requirements into effective CRM solutions • Stay current with Braze capabilities and industry best practices, applying new approaches to improve client outcomes • Support continuous improvement initiatives across delivery processes, campaign execution, and platform utilisation

🎯 Requirements

• 5+ years of experience in CRM, Marketing Automation, Lifecycle Marketing, or Customer Engagement roles • Strong hands-on experience with Braze, Salesforce Marketing Cloud, HubSpot, or similar CRM platforms • Proven experience executing multi-channel CRM campaigns and customer journeys • Strong understanding of segmentation, personalisation, lifecycle marketing, and digital marketing principles • Experience working with customer data, relational databases, and campaign performance reporting • Excellent attention to detail, including QA of campaigns, integrations, and documentation • Strong communication and stakeholder management skills gained through client-facing or agency environments • Ability to work effectively across cross-functional teams in a fast-paced environment • Proactive, solution-oriented mindset with strong organisational and problem-solving skills

🏖️ Benefits

• Rocket‑Fuelled Growth – Big challenges, fast learning, and the chance to level up quicker than anywhere else • A Culture That Actually Gives a Damn – Supportive, positive, and built around people who want to see you win • A Global Crew – Collaborate with brilliant teammates across Europe, the US, and beyond • Remote‑First for Life – Work from wherever you feel your best • Real Career Momentum – Clear progression, real ownership, and space to grow into your next chapter • Moments That Matter – Meetups, events, and team experiences that make the journey unforgettable