Customer Growth Intern

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🕒 April 1

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MatchMove

WebsiteLinkedInAll Job Openings

51 - 200 employees

💳 Fintech

🤝 B2B

🏦 Banking

Fintech • B2B • Banking

MatchMove is a pioneering fintech company based in Singapore, specializing in integrating essential financial services into apps through their Spend. Send. Lend. TM solutions. The company enables smooth digital payments, international remittances, virtual accounts, and SME lending, ensuring secure and compliant operations. MatchMove's technology allows platforms and marketplaces to offer digital cash movements via digital wallets and prepaid cards while maintaining robust security and compliance standards. Their innovative solutions facilitate real-time digital transfers and automated credit processes, making it easier for users to manage expenses, undertake digital banking, and provide seamless financial services. MatchMove's partnerships empower businesses to enhance their customer offerings by integrating loyalty, payments, and digital banking directly into their platforms.

📋 Description

• Conduct relevant research and assist to prepare project workflows, and SOPs. • Coordinate and communicate with internal and external stakeholders to track and manage project timelines. • Assist in administrative and operation matters for Customer Growth Team, such as tracking issue tickets status to ensure SLAs are met, managing the dashboard and admin portals. • Build analytical dashboards to generate insights on customer service issues and recommend improvements to optimize existing processes. • Support in marketing efforts on customer campaigns. • Perform other related duties as required.

🎯 Requirements

• Undergrad students from any discipline. • Proficiency in Microsoft PowerPoint, Word and Excel. • Good team player, positive attitude, motivated and eager to learn. • Strong communication skills. • Analytical mind and has an eye for details. • Able to think outside the box, innovate and differentiate. • Good organizing skills.

🏖️ Benefits

• To work in a fast-moving growing start-up, fun and yet professional environment that recognizes and rewards individual contributions and team success. • To work with highly motivated and diverse people who are totally focused on winning by combining great teamwork, rapid execution and an uncompromising approach to quality and customer satisfaction. • We strongly encourage Innovation, Collaboration, Creativity, and Initiative.