Matrix42
501 - 1000 employees
☁️ SaaS
🏢 Enterprise
IT Service Management • SaaS • Enterprise
Matrix42 is a leading provider of integrated IT service management (ITSM) solutions, specializing in automating and optimizing IT and enterprise service processes. Their suite of products includes IT asset management, software asset management, endpoint management, and identity governance, all designed to enhance operational efficiency and security within organizations. Matrix42 aims to simplify IT operations, reduce costs, and improve end-user experiences through innovative technologies and intelligent automation.
Senior Product Manager – Intelligent Service Management
🕒 April 29
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Matrix42
501 - 1000 employees
☁️ SaaS
🏢 Enterprise
IT Service Management • SaaS • Enterprise
Matrix42 is a leading provider of integrated IT service management (ITSM) solutions, specializing in automating and optimizing IT and enterprise service processes. Their suite of products includes IT asset management, software asset management, endpoint management, and identity governance, all designed to enhance operational efficiency and security within organizations. Matrix42 aims to simplify IT operations, reduce costs, and improve end-user experiences through innovative technologies and intelligent automation.
📋 Description
• Own the intelligence & analytics roadmap end-to-end • Drive validation through prototyping and rapid experimentation • Shape self-service analytics experiences — configurable dashboards, portals, guided workflows • Collaborate with engineering, data, product marketing, UX, and go-to-market teams • Engage directly with enterprise customers and partners to shape direction
🎯 Requirements
• Experience in ITSM/ESM or service management software • Strong analytical mindset with background in analytics, BI, or data-driven products • Practical AI/ML exposure and a prototyping-first approach • Customer-facing product management experience in enterprise SaaS • Ability to communicate across C-level, sales, and engineering stakeholders • Familiarity with service management platforms and self-service design
🏖️ Benefits
• 30 vacation days • Flexible self-managed working hours • Hybrid setup that supports remote work
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