Junior Support Analyst – Night Shift

🔥 15 hours ago

🇧🇷 Brazil – Remote

⏰ Full Time

🟢 Junior

📞 Support Engineer

🚫👨‍🎓 No degree required

👻 Ghost score 10%

What it means: how likely this posting is sitting open without active hiring.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.How we score it: age, reposts, open roles vs team size, how fast jobs close, and whether pay is listed.Fine print: an estimate from public data, not a judgment of the company. Real jobs can score high, so treat it as a hint, not a fact.

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Maxtrack

WebsiteLinkedInAll Job Openings

201 - 500 employees

Founded 1999

📦 Logistics

🔧 Hardware

🚗 Transport

Logistics • Hardware • Transport

Maxtrack is a Latin American technology company specializing in high-performance vehicle tracking, telematics and fleet management. It provides hardware (proprietary GPS devices) and software platforms for real-time monitoring and operational intelligence across cargo transport, passenger transport, agribusiness, mining, utilities and light fleets. Maxtrack emphasizes AI-driven data and video/image processing, LoRa connectivity, fuel-consumption management and large-scale deployments—reporting ~25 years in market, monitoring more than 3 million vehicles and operating tens of millions of devices and AI workloads in Brazil. Its customers include large transport and logistics operators and utilities.

📋 Description

• Analyze and validate the delivery of technical services, ensuring compliance with Maxtrack’s quality standards • Inspect the correct installation and maintenance of equipment in vehicles, checking wiring, connections, and proper mounting • Work closely with the scheduling team to validate the proper completion of work orders • Assess whether maintenance activities were performed in accordance with established technical and operational specifications • Collaborate with the N1, Engineering, and Operations teams to develop solutions that improve the efficiency of field services

🎯 Requirements

• Microsoft Office Suite • Experience with Zendesk or similar customer support tools • Customer service experience • Availability to work from 11:00 p.m. to 6:00 a.m., Monday through Saturday • Technical degree, bachelor’s degree, or technical education

🏖️ Benefits

• Medical insurance • Dental insurance • Pharmacy benefit • Profit-sharing bonus (PLR) • Meal allowance • Life insurance • Education Incentive Program • Company-issued mobile phone • Onhappy (travel discount platform) • Wellhub (formerly Gympass) • Zenklub • Work from home