Product Lead, Panel & Recruitment

🕒 September 10

🌐 Netherlands, United Kingdom, +3 more countries – Remote

🇳🇱 Netherlands – Remote 🇬🇧 United Kingdom – Remote 🇮🇪 Ireland – Remote 🇪🇸 Spain – Remote 🇵🇹 Portugal – Remote

💵 €105k - €125k / year

⏰ Full Time

🟠 Senior

✅ Product Manager

👻 Ghost score 0%

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Maze

WebsiteLinkedInAll Job Openings

51 - 200 employees

Founded 2018

💼 Consulting

📣 Marketing

☁️ SaaS

Consulting • Marketing • SaaS

Maze is a user research platform that accelerates the process of gathering and analyzing user insights. It enables companies to efficiently conduct studies, recruit participants, and make data-driven decisions quickly, all within a single platform. Maze offers features like prototype testing, usability studies, and automated reporting, making research faster and more accessible across various stages of development. It caters to a wide range of industries, including financial services, insurance, tech, and software. The platform emphasizes data security and GDPR compliance, offering enterprise-grade features like secure data transmission, access control, and private workspaces. Maze aims to democratize research, allowing teams to collect feedback and insights at the speed of product development, enhancing user experiences through informed decisions.

📋 Description

• Own the recruitment and panel experience at Maze • Set the product vision and roadmap for recruitment and participant management across Maze • Improve participant quality through feedback loops, quality signals, filtering, and clearer participant experiences • Make it easier for customers to recruit audiences across different study types and complex enterprise use cases • Analyze panel performance and identify participant supply, quality, and fulfillment gaps • Partner with Panel Operations to improve recruitment tools, workflows, and handoffs • Evaluate and onboard panel partners and determine where integrations can improve quality, coverage, or efficiency • Develop smarter study routing to appropriate participant supply • Stay close to recruitment operations to ground product decisions in fulfillment realities • Partner with Sales, Customer Success, and Research Partners on customer needs, feasibility, packaging, adoption, and deal opportunities • Define and measure success across participant quality, fulfillment, and recruitment experience • Work in a trio with Engineering and Design and collaborate with Product, Operations, GTM, Customer Success, Research Partners, and other product teams

🎯 Requirements

• Experience as a Product Lead, or equivalent, owning complex product areas from strategy through execution • Comfortable working on products spanning software, operations, and external partners • Ability to turn messy, cross-functional problems into a clear product vision and actionable roadmap • Comfortable working closely with operational workflows • Strong product judgment and ability to make clear recommendations with imperfect information • Experience partnering closely with Engineering and Design and engaging stakeholders across the business • Systems thinking and focus on scalable product solutions • Ability to balance customer experience, business needs, operational realities, and technical constraints • Ability to move quickly, make decisions with imperfect information, and continuously learn • Bonus: experience with user research or research participant recruitment • Bonus: experience building products with a meaningful operational component • Bonus: marketplace or supply-and-demand product experience • Bonus: experience with external partners, vendors, or critical integrations • Bonus: experience building products for enterprise customers with complex requirements

🏖️ Benefits

• Health insurance with international coverage, vision, and dental; 100% of the team member premium paid • Free access to mental health care, unlimited virtual therapy sessions, and 24/7 access to resources • Life and Disability Insurance; 100% of the team member premium paid • Flexible time off • Meaningful equity • Fully paid company retreats • New MacBook paid for by Maze • Paid Family leave: 16 weeks for birth or adoptive parents • $500/month for dependent health insurance coverage, or flexible use for benefits such as gym memberships, co-working spaces, food, and travel • $1,500 remote work setup fund • Flexible work schedule with self-managed working hours • Monthly Bonus.ly points redeemable for gift cards and more • Virtual social engagements throughout the year • Company swag • Open, transparent culture with virtual coffee chats and bi-weekly all-hands meetings