Customer Training Specialist

🔥 56 minutes ago

🌐 Belgium, France – Remote

🇧🇪 Belgium – Remote 🇫🇷 France – Remote

💵 €68k - €102k / year

⏰ Full Time

🟡 Mid-level

🟠 Senior

📚 Learning and Development

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Medtronic

WebsiteLinkedInAll Job Openings

10,000+ employees

Founded 1949

🏥 Healthcare

🏭 Manufacturing

⚕️ Healthcare Insurance

Healthcare • Manufacturing • Healthcare Insurance

Medtronic is a global leader in healthcare technology solutions, working to address the most complex and challenging medical conditions. With over 95,000 employees in more than 150 countries, the company is focused on accelerating access to healthcare technologies and advancing inclusion, diversity, and equity in healthcare. Medtronic collaborates closely with healthcare professionals to innovate and optimize treatments and therapies, thus inspiring hope and new possibilities for patients worldwide. The company's commitment to healthcare extends to its focus on impactful solutions and sustainable practices.

📋 Description

• Deliver education and training on Medtronic Robotic Surgical Technologies solutions • Deliver technical training and support laboratory sessions and hands-on workshops • Apply structured teaching methodology to assess trainees’ efficiency and safety levels • Collaborate with Sales, Clinical, Medical Affairs and surgical proctor teams to prepare training programs and set expectations • Acquire expertise in robotic surgery, including RAS System Technology, RAS System applications and advanced technology, OR Efficiency, Training Pathway processes, and training/coaching methodologies • Train surgeons, first assistants and operating-room staff across surgical specialties • Support clinical education programs and events and drive competitive readiness

🎯 Requirements

• Bachelor’s degree required • Experience in training, field sales, sales support, clinical or technical role in the medical device or healthcare industry strongly appreciated • Fluency in English • Additional languages are valuable • High capacity and problem-solving skills • Experience designing, developing, delivering and evaluating product- and procedure-based technical education and training using blended learning solutions • Positive mindset, team player with professional work ethic • Willingness to be based near Strasbourg (France) or Gent (Belgium), or willingness to travel 75% of the time to training centres • Ability to acquire knowledge of robotic surgery, surgical equipment and instruments, and supporting digital infrastructure

🏖️ Benefits

• Competitive Salary and flexible Benefits Package • Wide range of benefits, resources, and competitive compensation plans designed to support you at every career and life stage • Short-term incentive called the Medtronic Incentive Plan (MIP)

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