Senior Product Manager, AI Receptionist

🔥 3 minutes ago

🇪🇸 Spain – Remote

⏰ Full Time

🟠 Senior

✅ Product Manager

👻 Ghost score 22%

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🗣️🇷🇺 Russian Required

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Logo of MEDvidi

MEDvidi

201 - 500 employees

Founded 2019

🏥 Healthcare

⚕️ Healthcare Insurance

💰 $2.8M Seed Round on 2022-09

Healthcare • Healthcare Insurance • Mental Health

MEDvidi is an online mental health treatment center aiming to make professional care accessible and affordable for everyone. The healthcare experts at MEDvidi provide personalized treatment plans for a variety of mental health conditions, including ADHD, anxiety, depression, insomnia, and OCD. With services that include initial assessments, ongoing support, and medication management through virtual consultations, MEDvidi seeks to enhance mental wellness with compassionate care tailored to individual needs.

📋 Description

• Own the product strategy, roadmap, and business outcomes for an AI product area across multiple communication channels • Translate patient and business needs into product priorities and high-impact solutions • Improve AI product quality through experimentation, evaluation, and iterative development • Partner with AI Engineers to shape AI behavior in production • Define product success metrics, monitor performance, and connect improvements to measurable business outcomes • Drive product discovery through hypothesis validation, data analysis, and user feedback • Collaborate with Product, Engineering, Clinical, and Operations teams on end-to-end solutions • Ensure patient safety, privacy, and quality in a regulated healthcare environment • Communicate priorities, trade-offs, progress, and risks across stakeholders

🎯 Requirements

• 5+ years of experience in Product Management with genuine end-to-end ownership • 2+ years as an AI Product Manager delivering AI/ML-powered products to production • Hands-on experience managing customer-facing AI Agents, including conversational, voice, or LLM-powered agents • Experience with product discovery, development, production launch, continuous improvement, and scaling of AI Agents • Experience improving agent performance, reliability, user experience, and business outcomes using real-world usage data and user feedback • Strong understanding of LLM orchestration, prompting, evaluation frameworks, guardrails, failure modes, and continuous quality improvement • Experience forming hypotheses, running experiments, measuring outcomes, and making evidence-based product decisions • Strong analytical skills, including defining product KPIs and analyzing user behavior and product performance • Structured problem-solving skills and ability to navigate ambiguity and identify root causes • Experience partnering with Engineering and AI/ML teams and discussing technical implementation details and trade-offs • Excellent prioritization, stakeholder management, and communication skills • Strong ownership mindset and accountability for product outcomes • Professional proficiency in Russian and English, including communication with native English speakers • Ability to work with significant CET/CEST overlapping hours • Comfortable working under a long-term B2B contractor model using personal equipment

🏖️ Benefits

• Competitive compensation • Fully remote, long-term B2B collaboration • Health insurance after the probation period • Sports & wellness compensation • Career growth opportunities • Personalized English lessons via Preply • 22 working days of vacation per year • 5 additional wellness days • Paid sick leave for the first 5 working days • Thoughtful gifts for important life events

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