Global Support Manager

Job not on LinkedIn

🔥 1 hour ago

🇺🇦 Ukraine – Remote

⏰ Full Time

🟢 Junior

👔 Manager

🚫👨‍🎓 No degree required

👻 Ghost score 10%

What it means: how likely this posting is sitting open without active hiring.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.How we score it: age, reposts, open roles vs team size, how fast jobs close, and whether pay is listed.Fine print: an estimate from public data, not a judgment of the company. Real jobs can score high, so treat it as a hint, not a fact.

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MGID

WebsiteLinkedInAll Job Openings

501 - 1000 employees

Founded 2008

📣 Marketing

💰 Venture Round on 2009-11

Marketing • Advertising • Digital Media

MGID is a global leader in native advertising, providing cutting-edge solutions for advertisers and publishers to drive revenue growth. As a pioneer in the field, MGID offers an all-in-one platform for monetization, audience acquisition, and engagement, reaching up to a billion people globally each month. The company is committed to redefining digital media and aiding brands in generating meaningful engagement with consumers through high-quality creatives and programmatic advertising strategies.

📋 Description

• Provide timely and high-quality support to existing publishers • Identify and resolve technical and operational issues • Analyze publisher performance and implement revenue-increasing optimizations • Identify and execute upselling opportunities for MGID products • Maintain accurate activity records in HubSpot • Manage and develop relationships with existing publishers • Maximize revenue through account optimization and upselling • Minimize publisher churn • Maintain portfolio performance and publisher satisfaction • Achieve team revenue and margin targets

🎯 Requirements

• 1+ years of experience in digital advertising, account management, publisher support, or a related field • Ability to build and maintain strong publisher relationships, identify growth opportunities, and manage multiple accounts • Knowledge of digital advertising, website monetization, and Revenue, RPM, CPM, and Margin metrics • Experience with CRM systems, preferably HubSpot • Experience with data analysis, reporting, and account optimization • Strong communication and problem-solving skills • Proactive and results-oriented approach • Bachelor's degree in Business, Marketing, Economics, or a related field is preferred • Experience with publishers, website owners, or advertising networks is a plus • Understanding of programmatic advertising, Google Ad Manager, and AdSense is a plus • Experience in website monetization and revenue optimization is a plus • Familiarity with HubSpot, Google Analytics, or similar tools is a plus • Experience in upselling and identifying account growth opportunities is a plus • Knowledge of additional foreign languages is a plus • Fluent Ukrainian • Fluent English

🏖️ Benefits

• Equal opportunity employer • Privacy-focused employer data-processing and recruitment privacy rights