Principal OpenStack Engineer – Post-Sales

🔥 13 hours ago

🌐 Kazakhstan, United States – Remote

🇰🇿 Kazakhstan – Remote 🇺🇸 United States – Remote

⏰ Full Time

🔴 Lead

🤑 Sales

👻 Ghost score 19%

What it means: how likely this posting is sitting open without active hiring.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.How we score it: age, reposts, open roles vs team size, how fast jobs close, and whether pay is listed.Fine print: an estimate from public data, not a judgment of the company. Real jobs can score high, so treat it as a hint, not a fact.

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Mirantis

WebsiteLinkedInAll Job Openings

501 - 1000 employees

💼 Consulting

🏥 Healthcare

📦 Logistics

Consulting • Healthcare • Logistics

Mirantis is a company that specializes in container management and cloud infrastructure solutions. It offers a range of products, including Mirantis Kubernetes Engine (MKE), Mirantis OpenStack for Kubernetes (MOSK), and Mirantis Container Cloud (MCC), which provide enterprise-level Kubernetes and container management platforms. Mirantis also develops tools for secure software supply chains, such as the Mirantis Container Runtime (MCR) and Mirantis Secure Registry (MSR). As an advocate for open source technologies, Mirantis supports various projects and provides resources like Lens Desktop, a popular Kubernetes IDE, and technical support for enterprises adopting cloud-native technologies. Their solutions cater to sectors such as public services, financial services, and broader SaaS and technology services industries.

📋 Description

• Own the technical relationship with 5–8 strategic customers • Act as the primary technical point of contact across MOSK, MKE, k0rdent, and the broader Mirantis portfolio • Build deep knowledge of customer architectures, use cases, platform strategies, and adjacent toolchains • Maintain a living technical account plan for each customer • Identify opportunities to expand Mirantis usage into new workloads, clusters, environments, and teams • Remove technical blockers to deeper product integration • Lead technical alignment between customer engineering/platform teams and Mirantis Product and Engineering • Translate customer requirements into product input and roadmap information into customer-relevant guidance • Run architecture reviews, upgrade planning sessions, roadmap briefings, and health checks remotely and on-site • Partner with Support on high-impact cases, alerting duties, and high-severity issues • Provide account context, accelerate resolution, and address recurring issues through product and operational improvements • Advocate for customers across Product, Engineering, Support, and Customer Success • Collaborate with Technical Account Managers, Account Executives, and Solutions Engineers • Contribute to internal enablement, reference architectures, and best-practice guidance

🎯 Requirements

• 7+ years in a customer-facing technical role • Track record of owning technical relationships with large enterprise customers and driving expanded adoption of a platform product • Expert-level Kubernetes operating knowledge, including cluster lifecycle, networking, storage, security, multi-cluster patterns, and production troubleshooting • Strong Linux systems and networking fundamentals • Strong experience with OpenStack core services including Nova, Neutron, Cinder, Keystone, and Glance • Hands-on knowledge of Neutron networking, including OVS and OVN, VLAN and VXLAN, and SDN concepts • Experience with Cinder storage backends, including Ceph RBD and LVM • Excellent written and spoken English • Willingness to travel to customer sites as required, expected 20–30% • Hands-on experience with MKE, k0rdent, OpenStack, or comparable enterprise container and private-cloud platforms • Familiarity with Helm, GitOps (Argo CD, Flux), observability stacks (Prometheus, Grafana, Loki), and service mesh • Experience with infrastructure-as-code and configuration management (Terraform, Ansible, Cluster API) • Exposure to enterprise security and compliance contexts, including FedRAMP and PCI • Prior experience operating alongside channel and GSI partners on joint accounts

🏖️ Benefits

• Professional development and training • Conference and working group attendance • Customized workstation (macOS, Windows) • Competitive compensation package with strong benefits plan • Stock options • Remote work arrangement • Opportunity to work with passionate, talented colleagues • Exposure to cutting-edge open-source innovation • High-energy environment valuing openness, collaboration, risk-taking, and continuous growth