Lead SAP BASIS Administrator

🕒 April 24

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Mitel

WebsiteLinkedInAll Job Openings

1001 - 5000 employees

Founded 1972

📡 Telecommunications

🏢 Enterprise

☁️ SaaS

Telecommunications • Enterprise • SaaS

Mitel is a global leader in business communications, providing a comprehensive range of communication and collaboration solutions tailored to the needs of businesses across various industries. Mitel offers unified communications that can be deployed on-premise, via private cloud, public cloud, or hybrid solutions. They specialize in contact center solutions, business phone systems, collaboration tools, and integrational apps to enhance productivity and customer experience. Mitel's services are designed to simplify business communications, ensuring security, compliance, and resiliency, particularly in mission-critical and vertical solutions. Their AI-assisted platform, Mitel CX, aims to create faster and more personalized customer interactions. With a strong focus on industries like healthcare, financial services, government, hospitality, and education, Mitel supports enterprises of all sizes with flexible and secure communications solutions.

📋 Description

• Oversee complex SAP landscapes, lead technical projects, and ensure long‑term system stability through advanced monitoring and proactive maintenance. • Collaborate with cross‑functional teams, mentor junior colleagues, and shape best practices through clear documentation and high standards for performance and security. • Lead SAP BASIS initiatives—including installations, upgrades, and migrations—ensuring smooth transitions with minimal disruption. • Provide advanced operational support through monitoring, performance tuning, authorization management, and efficient incident resolution. • Support key SAP systems such as ECC, SHANA, BW on HANA, and APO while maintaining optimized HANA and DB2 databases. • Design and oversee SAP BASIS architecture for Azure migration, including High Availability (HA) and Disaster Recovery (DR) setup. • Manage system sizing and performance tuning, optimizing cloud resources for cost and efficiency. • Lead installation, upgrades, and configuration of SAP components on Azure infrastructure. • Implement transport management, patching, and kernel updates to maintain system integrity. • Ensure security hardening and encryption, meeting BFSI compliance and audit standards. • Coordinate with Azure teams for networking, storage, and backup strategies to support SAP workloads. • Troubleshoot system issues and perform root cause analysis during migration and stabilization phases. • Mentor junior administrators, coordinate project activities, and participate in on‑call rotations to uphold high system availability.

🎯 Requirements

• 8+ years of experience managing complex SAP BASIS environments • Deep expertise in SAP HANA administration, including installation, configuration, tuning, backup/recovery, and troubleshooting • Skilled across IBM/AIX, Linux, and Windows, with advanced database capabilities in HANA, DB2, Oracle, or SQL Server • Expertise in SAP NetWeaver, HANA, Azure cloud services, HADR architecture, and performance tuning. • Domain Knowledge in BFSI regulatory compliance and security standards. • Certifications SAP BASIS, Azure Solutions Architect, or related certifications (preferred) • Strong analytical and troubleshooting skills • Experience in public-sector environments • Excellent communication and documentation abilities.

🏖️ Benefits

• N/A