
10,000+ employees
Founded 1971
🏭 Manufacturing
💼 Consulting
🎖️ Defense
Manufacturing • Consulting • Defense
MKS Instruments is a company that enables technologies transforming the world through innovative science and engineering solutions. They deliver foundational technology solutions, including instruments, subsystems, systems, process control solutions, and specialty chemicals, to industries such as semiconductor manufacturing, electronics and packaging, and specialty industrial applications. Their solutions aid in addressing challenges of miniaturization, complexity, and increased performance requirements in advanced device manufacturing and various industrial applications. MKS Instruments partners with customers across fields like environmental monitoring, defense and security, life sciences and research, showcasing a commitment to innovation and technological advancement.
🔥 16 minutes ago
Where this job comes from
Posted on MKS Instruments's careers page, not through a job board
First seen by Remote Rocketship 16 minutes ago

10,000+ employees
Founded 1971
🏭 Manufacturing
💼 Consulting
🎖️ Defense
Manufacturing • Consulting • Defense
MKS Instruments is a company that enables technologies transforming the world through innovative science and engineering solutions. They deliver foundational technology solutions, including instruments, subsystems, systems, process control solutions, and specialty chemicals, to industries such as semiconductor manufacturing, electronics and packaging, and specialty industrial applications. Their solutions aid in addressing challenges of miniaturization, complexity, and increased performance requirements in advanced device manufacturing and various industrial applications. MKS Instruments partners with customers across fields like environmental monitoring, defense and security, life sciences and research, showcasing a commitment to innovation and technological advancement.
• Provide equipment support to assigned customers • Guide and develop Equipment Service Engineers • Provide immediate on-site critical support during machine breakdowns to achieve targeted MTTR • Plan and execute periodic preventive maintenance procedures • Implement equipment retrofits and upgrades to achieve targeted MTBF and machine availability • Work with product management teams, regional teams, and Tech Centers on auxiliary equipment strategy • Train customer personnel on maintenance schedules and breakdown resolution • Build and maintain relationships with key customers and regional partners • Address customer inquiries, resolve issues, and ensure customer satisfaction • Conduct regular customer visits and meetings • Report to the Service Manager – Equipment in Pune
• Bachelor's degree or equivalent • Strong electro-mechanical knowledge • Experience with the latest equipment control processes • 5–10 years of relevant experience in equipment support • Experience supporting equipment in the electroplating/surface finishing industry is preferred • Excellent communication and interpersonal skills • Ability to analyze data, prepare reports, and present findings • Proficiency in CRM software and Microsoft Office Suite • Ability to travel up to 50% • Applicants may be subject to export-control restrictions based on citizenship, country of origin, or immigration status • Background checks and drug screens may be required
• Diverse and equal opportunity employer • Reasonable accommodations for qualified individuals with disabilities • Background checks and drug screens conducted in accordance with applicable law and company policies
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