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Associate Program Manager, Technical Outreach

Job not on LinkedIn

đŸ”„ 4 minutes ago

đŸ‡”đŸ‡° Pakistan – Remote

⏰ Full Time

🟱 Junior

🟡 Mid-level

🔧 Technical Program Manager

đŸš«đŸ‘šâ€đŸŽ“ No degree required

Where this job comes from

Posted on Motive's careers page, not through a job board

First seen by Remote Rocketship 4 minutes ago

Logo of Motive

Motive

1001 - 5000 employees

📩 Logistics

đŸ—ïž Construction

đŸœïž Food & Beverage

Logistics ‱ Construction ‱ Food & Beverage

Motive is a company that provides an integrated operations platform designed to enhance the safety, productivity, and profitability of fleet management and operations. Utilizing cutting-edge AI technology, Motive offers solutions such as driver safety monitoring, fleet management, equipment monitoring, and spend management. These services provide unparalleled visibility into vehicles and equipment, automate workflows, reduce costs, and improve efficiency for industries like construction, oil & gas, public sector, food & beverage, and logistics. Motive is recognized as a leader in fleet management and empowers companies to maximize their operational potential with innovative solutions.

📋 Description

‱ Coordinate technical outreach programs from planning through execution ‱ Advocate for customers by translating recurring support themes into clear guidance for Product and Engineering teams ‱ Provide development teams with actionable technical and customer context to inform product improvements ‱ Plan and facilitate technical sessions, product briefings, office hours, and knowledge-sharing forums ‱ Partner with Technical Support Engineering, Product, Engineering, and Enablement to identify knowledge gaps and prioritize outreach ‱ Create and maintain clear technical content for support teams and stakeholders ‱ Track program outcomes and use feedback to identify improvement opportunities ‱ Report to the Manager, Technical Support Engineering

🎯 Requirements

‱ 2+ years of experience in program coordination, technical enablement, technical support, operations, or a related field ‱ Experience managing cross-functional projects from planning through execution ‱ Understanding of SaaS products, technical troubleshooting, or support workflows ‱ Ability to translate complex technical concepts and customer needs into clear guidance for development teams ‱ Experience using data and feedback to prioritize improvements and measure program effectiveness ‱ Strong written and verbal communication, organization, and stakeholder management skills ‱ The applicant must be authorized to receive and access commodities and technologies controlled under U.S. Export Administration Regulations ‱ Employees must be authorized to receive access to Motive products and technology

đŸ–ïž Benefits

‱ Equal opportunity employer committed to a diverse and inclusive workplace ‱ Some interviews or new-hire training sessions may be held in person at one of Motive's global offices

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