Mplus
10,000+ employees
🤖 Artificial Intelligence
🤝 B2B
🏢 Enterprise
💰 $66M Post IPO equity on 2023-12
Artificial Intelligence • B2B • Enterprise
Mplus is a B2B customer experience (CX) company that designs, deploys and operates AI-driven CX systems combining in-house AI with human experts. They provide CX strategy and architecture, agentic AI (voice, chat, email, omnichannel routing) and managed CX operations (sales activation, care, retention), positioning their “Experience Intelligence” platform as an end-to-end solution that owns business outcomes and runs in enterprise environments with GDPR, SOC and NIS2 compliance.
Customer Support Representative, Turkish & English
Job not on LinkedIn
🔥 13 minutes ago
🗣️🇹🇷 Turkish Required
Where this job comes from
Posted on Mplus's careers page, not through a job board
First seen by Remote Rocketship 13 minutes ago
Still open on Mplus's site. Checked 0 minutes ago.
Mplus
10,000+ employees
🤖 Artificial Intelligence
🤝 B2B
🏢 Enterprise
💰 $66M Post IPO equity on 2023-12
Artificial Intelligence • B2B • Enterprise
Mplus is a B2B customer experience (CX) company that designs, deploys and operates AI-driven CX systems combining in-house AI with human experts. They provide CX strategy and architecture, agentic AI (voice, chat, email, omnichannel routing) and managed CX operations (sales activation, care, retention), positioning their “Experience Intelligence” platform as an end-to-end solution that owns business outcomes and runs in enterprise environments with GDPR, SOC and NIS2 compliance.
📋 Description
• Provide customer support for an online betting platform • Handle customer inquiries via live chat and offline messaging • Support customers with account-related issues and general questions
🎯 Requirements
• Turkish: Minimum B2 level • English: Minimum B1 level • Strong written communication and customer service skills • Ability to work shifts based on German time • Availability for 24/7 operation, including live chat until midnight and offline message support from 00:00 to 09:00 German time
🏖️ Benefits
• Flexible work culture • Remote work option • Office-based work option • Hybrid model planned
Apply Now📊 Check your resume score for this job
Improve your chances of getting an interview by checking your resume score before you apply.
Similar Jobs
🔥 18 hours ago
Customer Support Specialist supporting Torrero’s white-label casino and sportsbook customers via live chat. Resolving technical issues and sharing feedback with product and commercial teams.
🕒 July 31
Gaming Support Agent helping 5CA’s gaming and tech clients support players with account, technical, purchase, and gameplay issues. Russian/English customer support from home.
🗣️🇷🇺 Russian Required
🕒 June 17
Customer Support Agent for a fast-growing fintech company. Handling customer inquiries across multiple channels to ensure satisfaction and compliance.
