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MyVA Support (MYVAS)

WebsiteLinkedInAll Job Openings

11 - 50 employees

💼 Consulting

🏥 Healthcare

📣 Marketing

Consulting • Healthcare • Marketing

MyVA Support (MYVAS) is a company that specializes in connecting businesses with virtual professionals from around the globe. They offer a range of services that include hiring, onboarding, training, and managing payroll for virtual assistants across various fields such as administrative support, digital marketing, and medical assistance. MYVAS aims to streamline the outsourcing process, helping businesses save time and resources by providing skilled and compliant virtual staff tailored to their specific needs.

📋 Description

• Provide temporary administrative coverage to different medical practices when staffing gaps occur • Quickly adapt to different providers, workflows, software systems, and operational protocols • Follow appointment scheduling rules and provider preferences • Support insurance workflows, referral processes, and prior authorization procedures • Follow patient communication protocols, telephone scripts, and escalation procedures • Maintain internal documentation standards • Navigate Electronic Medical Record (EMR) systems • Review and follow client-specific documentation, SOPs, operational guides, and daily checklists • Receive accelerated onboarding for each new assignment • Review client documentation and provide temporary coverage until the assigned employee returns

🎯 Requirements

• Only LATAM-based candidates • Bilingual in Spanish and English • 1–3 years of work experience • Must have your own device and headset • High-speed internet connection of at least 100 MB • Previous experience working with U.S.-based medical offices • Knowledge of HIPAA regulations • Ability to quickly adapt to different medical practices, providers, workflows, and operational protocols • Ability to continuously learn and transition between different client environments • Ability to learn and navigate different EMR systems and software platforms • Ability to understand and follow scheduling rules, insurance workflows, referral processes, prior authorization procedures, and patient communication protocols • Ability to follow telephone scripts, escalation procedures, and internal documentation standards • Ability to review and follow SOPs, operational guides, and daily checklists • Ability to work effectively following an accelerated onboarding process • Previous experience with medical offices is preferred • Familiarity with Athenahealth, eClinicalWorks, Nextech, HealthArc, EMA, or other proprietary systems

🏖️ Benefits

• Own device and headset required for work • High-speed internet connection requirement of at least 100 MB • Comprehensive client documentation, structured onboarding, and ongoing support during the initial stages of each assignment