Help Desk Specialist – IT Support

🕒 August 12

💃 Latin America – Remote

⏰ Full Time

🟠 Senior

🔴 Lead

💻 IT Support

🗣️🇪🇸 Spanish Required

Where this job comes from

Posted on MyVA Support (MYVAS)'s careers page ↗MyVA Support (MYVAS)'s careers page, not through a job board

First seen by Remote Rocketship August 12

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Logo of MyVA Support (MYVAS)

MyVA Support (MYVAS)

11 - 50 employees

💼 Consulting

🏥 Healthcare

📣 Marketing

Consulting • Healthcare • Marketing

MyVA Support (MYVAS) is a company that specializes in connecting businesses with virtual professionals from around the globe. They offer a range of services that include hiring, onboarding, training, and managing payroll for virtual assistants across various fields such as administrative support, digital marketing, and medical assistance. MYVAS aims to streamline the outsourcing process, helping businesses save time and resources by providing skilled and compliant virtual staff tailored to their specific needs.

📋 Description

• Provide technical support to internal teams and clients • Troubleshoot hardware, software, and network issues • Manage and optimize Zoho CRM and other business tools • Install, configure, and maintain IT systems and applications • Document and resolve technical inquiries efficiently and effectively • Assist with security protocols and system updates

🎯 Requirements

• Proven experience in IT support, help desk, or technical assistance (+7 years) • Familiarity with CRM systems (Zoho preferred) and cloud-based tools • Strong problem-solving and communication skills • Ability to work independently and collaboratively in a remote setting • Proficiency in English (C1 level) • Spanish is a plus • Knowledge of basic networking, cybersecurity, and troubleshooting best practices

🏖️ Benefits

• 100% Remote Work – Work from anywhere! • Weekends OFF – Because work-life balance matters! • Growth Opportunities – Expand your IT skills and advance in your career. • Competitive Salary – Based on experience and expertise.

Apply Now

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