
11 - 50 employees
💼 Consulting
🏥 Healthcare
📣 Marketing
Consulting • Healthcare • Marketing
MyVA Support (MYVAS) is a company that specializes in connecting businesses with virtual professionals from around the globe. They offer a range of services that include hiring, onboarding, training, and managing payroll for virtual assistants across various fields such as administrative support, digital marketing, and medical assistance. MYVAS aims to streamline the outsourcing process, helping businesses save time and resources by providing skilled and compliant virtual staff tailored to their specific needs.
🔥 0 minutes ago
💃 Latin America – Remote
⏰ Full Time
🟢 Junior
🟡 Mid-level
🔧 QA Engineer (Quality Assurance)
🚫👨🎓 No degree required
👻 Ghost score 25%
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11 - 50 employees
💼 Consulting
🏥 Healthcare
📣 Marketing
Consulting • Healthcare • Marketing
MyVA Support (MYVAS) is a company that specializes in connecting businesses with virtual professionals from around the globe. They offer a range of services that include hiring, onboarding, training, and managing payroll for virtual assistants across various fields such as administrative support, digital marketing, and medical assistance. MYVAS aims to streamline the outsourcing process, helping businesses save time and resources by providing skilled and compliant virtual staff tailored to their specific needs.
• Monitor and analyze adherence to quality policies and procedures • Provide effective coaching and feedback to agents • Develop reports on top call drivers and opportunities for improvement • Attend call calibration sessions and contribute to action plans for quality enhancement • Execute internal monitoring and inform of suspicious behaviors • Contact potential candidates to conduct initial screening and determine their suitability for the role • Assist with the coordination and scheduling of interviews for qualified candidates
• Proven experience in Quality Assurance and Recruitment within a call center/BPO environment (2 years+) • Bachelor's degree preferred • Fluent English (C1 level), with excellent communication skills • Proficient in MS Office and data analytics • Strong problem-solving, analytical abilities, and interpersonal skills • Advanced Excel knowledge and skills
• Competitive salary, negotiable based on experience • Opportunity to work 100% remotely with a dynamic and supportive team • Continuous professional development and career growth • Weekends OFF
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