Senior HR & Operations Coordinator – LATAM

Job not on LinkedIn

🕒 4 days ago

💃 Latin America – Remote

⏰ Full Time

🟠 Senior

👩‍👩‍👧‍👦 Human Resources (HR)

👻 Ghost score 25%

What it means: how likely this posting is sitting open without active hiring.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.How we score it: age, reposts, open roles vs team size, how fast jobs close, and whether pay is listed.Fine print: an estimate from public data, not a judgment of the company. Real jobs can score high, so treat it as a hint, not a fact.

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MyVA Support (MYVAS)

WebsiteLinkedInAll Job Openings

11 - 50 employees

💼 Consulting

🏥 Healthcare

📣 Marketing

Consulting • Healthcare • Marketing

MyVA Support (MYVAS) is a company that specializes in connecting businesses with virtual professionals from around the globe. They offer a range of services that include hiring, onboarding, training, and managing payroll for virtual assistants across various fields such as administrative support, digital marketing, and medical assistance. MYVAS aims to streamline the outsourcing process, helping businesses save time and resources by providing skilled and compliant virtual staff tailored to their specific needs.

📋 Description

• Coordinate contractor onboarding and required documentation • Maintain accurate contractor, contract, attendance, training, and HR records • Track absences, schedule changes, applicable bonuses, birthdays, work anniversaries, and recognition activities • Support monthly payroll preparation by gathering and validating required information • Coordinate training activities and related follow-ups • Support contractor relations and internal HR communications • Handle confidential HR, payroll, candidate, client, and performance information appropriately • Coordinate first-month, third-month, sixth-month, and annual performance reviews • Schedule and facilitate performance-review meetings with contractors, clients, managers, and QA representatives • Communicate directly with clients to collect and clarify contractor feedback • Prepare meeting summaries, performance documentation, and follow-up communications • Track pending reviews, action items, improvement areas, and deadlines • Support Performance Improvement Plans and other performance-related processes • Escalate serious performance concerns or matters requiring disciplinary action to management • Support job posting, candidate screening, assessments, interviews, and hiring coordination • Conduct individual HR interviews and facilitate group interviews • Evaluate candidates’ English communication, professional background, presentation, professionalism, and alignment with available opportunities • Coordinate interviews with hiring managers, clients, and technical team members • Prepare interview notes and document candidate progress, outcomes, and decisions in Zoho Recruit • Follow up with candidates regarding interviews, assessments, pending information, and next steps • Present qualified candidates to clients and coordinate selection-process follow-ups • Coordinate follow-ups between HR, Operations, QA, IT, Recruitment, and management • Track recurring responsibilities, deadlines, and pending operational items • Maintain internal procedures, SOPs, operational guides, and historical records • Maintain accurate information across Zoho Recruit, Zoho CRM, spreadsheets, and other internal systems • Perform data cleanup and correct incomplete, duplicated, or outdated records • Assist with operational reports, recruitment metrics, and KPI tracking • Identify inefficient processes and recommend workflow improvements • Support approved Zoho automations, CRM projects, and other operational initiatives • Independently own day-to-day coordination, documentation, and follow-up for onboarding, reviews, interviews, candidate follow-ups, HR calendars, records, payroll-support information, client feedback, training, and cross-departmental processes • Gather information, maintain documentation, recommend next steps, keep processes moving, and escalate decisions outside the role’s authority

🎯 Requirements

• Minimum of three years of relevant experience in HR Operations, Human Resources, Operations Coordination, Recruitment Coordination, or a similar role • C1 or advanced professional English proficiency • Strong professional communication skills in Spanish • Ability to communicate directly and professionally with English-speaking clients through email and virtual meetings • Hands-on experience conducting candidate interviews • Experience coordinating performance reviews and maintaining performance documentation • Strong organizational skills and exceptional attention to detail • Experience working with an HRIS, ATS, CRM, or similar business-management system • Comfortable working with spreadsheets, reports, operational data, and confidential records • Ability to manage multiple recurring responsibilities, deadlines, and follow-ups • Strong written communication, documentation, and problem-solving skills • Ability to work independently and recognize when management approval is required • Experience with Zoho Recruit, Zoho CRM, or other Zoho applications • Experience supporting remote teams or independent contractors • Experience with payroll preparation, onboarding, PIPs, HR reporting, or client feedback • Experience facilitating group interviews or high-volume recruitment processes • Experience creating SOPs or improving workflow automations • Familiarity with assessment, time-tracking, or remote-work management platforms

🏖️ Benefits

• Professional exposure to HR operations, performance management, recruitment, payroll support, Zoho systems, workflow automation, and AI-assisted tools • Opportunity to work directly with clients and contribute to operational improvements • 100% remote, long-term opportunity • Monthly payments