NCR Atleos
10,000+ employees
Founded 2021
🏦 Banking
💳 Fintech
🏢 Enterprise
Banking • Fintech • Enterprise
NCR Atleos is a company focused on expanding self-service financial access with innovative digital-first technologies, catering to thousands of financial institutions and retailers globally. With its leading ATM-as-a-Service offerings, NCR Atleos reduces costs and complexity through a comprehensive end-to-end ATM outsourcing solution. It operates the world's largest independent global ATM network, providing unmatched managed services and market-leading ATM software. The company pioneers in self-service technologies, including card-free cash access and mobile cash withdrawal, aimed at transforming operations and delivering exceptional customer experiences. NCR Atleos continues to pioneer innovations in the fintech and banking sectors.
Customer Engineer
🕒 August 13
Where this job comes from
Posted on NCR Atleos's careers page, not through a job board
First seen by Remote Rocketship August 13
Still open on NCR Atleos's site. Checked 6 hours ago.
NCR Atleos
10,000+ employees
Founded 2021
🏦 Banking
💳 Fintech
🏢 Enterprise
Banking • Fintech • Enterprise
NCR Atleos is a company focused on expanding self-service financial access with innovative digital-first technologies, catering to thousands of financial institutions and retailers globally. With its leading ATM-as-a-Service offerings, NCR Atleos reduces costs and complexity through a comprehensive end-to-end ATM outsourcing solution. It operates the world's largest independent global ATM network, providing unmatched managed services and market-leading ATM software. The company pioneers in self-service technologies, including card-free cash access and mobile cash withdrawal, aimed at transforming operations and delivering exceptional customer experiences. NCR Atleos continues to pioneer innovations in the fintech and banking sectors.
📋 Description
• Install, maintain, repair, and upgrade customer equipment and related hardware, software, and network components • Perform diagnostics, troubleshooting, and corrective maintenance to restore service and minimize downtime • Provide technical support across customer environments and third-party technologies • Maintain day-to-day customer relationships, communicate service updates, and escalate issues as required • Diagnose problems using service requests, system observations, and customer feedback to identify root causes and implement solutions • Own customer issues through to resolution in accordance with service level agreements (SLAs) • Complete maintenance, service, and activity reports • Ensure compliance with operational and safety procedures
🎯 Requirements
• Offers of employment are conditional upon passage of screening criteria applicable to the job • Compliance with operational and safety procedures • Ability to install, maintain, repair, and upgrade customer equipment and related hardware/software/network components • Ability to perform diagnostics, troubleshooting, and corrective maintenance • Ability to provide technical support across customer environments and third-party technologies • Ability to manage customer issues through resolution in accordance with SLAs
🏖️ Benefits
• Opportunities to learn and make a real contribution • Meaningful and relevant work experiences • Innovative culture and values
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