Field Service Technician I

🔥 2 minutes ago

🇧🇷 Brazil – Remote

⏰ Full Time

🟡 Mid-level

🟠 Senior

🔧 Field Service Engineer

👻 Ghost score 10%

What it means: how likely this posting is sitting open without active hiring.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.How we score it: age, reposts, open roles vs team size, how fast jobs close, and whether pay is listed.Fine print: an estimate from public data, not a judgment of the company. Real jobs can score high, so treat it as a hint, not a fact.

Apply Now

Find Similar Remote Jobs

Set Up Email Alert For New Jobs

📊 Check your resume score for this job

Improve your chances of getting an interview by checking your resume score before you apply.

Upload Resume

NCR Atleos

WebsiteLinkedInAll Job Openings

10,000+ employees

Founded 2021

🏦 Banking

💳 Fintech

🏢 Enterprise

Banking • Fintech • Enterprise

NCR Atleos is a company focused on expanding self-service financial access with innovative digital-first technologies, catering to thousands of financial institutions and retailers globally. With its leading ATM-as-a-Service offerings, NCR Atleos reduces costs and complexity through a comprehensive end-to-end ATM outsourcing solution. It operates the world's largest independent global ATM network, providing unmatched managed services and market-leading ATM software. The company pioneers in self-service technologies, including card-free cash access and mobile cash withdrawal, aimed at transforming operations and delivering exceptional customer experiences. NCR Atleos continues to pioneer innovations in the fintech and banking sectors.

📋 Description

• Install, maintain, and repair equipment within the designated territory/region • Ensure continuity of customer operations and high levels of customer satisfaction • Receive and ship materials and keep inventory records up to date • Respond to customer needs by resolving incidents or escalating them to the supervisor, territory manager, or Control Tower • Resolve customer issues and incidents through complete resolution in accordance with established SLAs • Perform services on low-complexity products and solutions, focusing on financial products and ATMs • Perform minor repairs and component replacements on Level I equipment, including PCs, workstations, peripherals, printers, and front-end POS systems • Provide first-line maintenance for ATMs and kiosks • Assist with site preparation, including cabling, equipment installation, basic testing, and modular replacements • Perform periodic preventive maintenance on products under your responsibility • Diagnose technical failures and carry out minor repairs and module-level replacements • Build and maintain positive customer relationships, ensuring clear and effective communication at the local level • Represent NCR Atleos professionally while upholding the company’s image and values • Strictly follow all safety procedures, especially when working on ATMs and at financial institutions

🎯 Requirements

• Previous experience in IT, including PC hardware maintenance and technical support, with experience working on ATMs • Intermediate knowledge of routers, antenna adjustment, and telecommunications in general is preferred • Knowledge of Windows operating systems • Experience with basic maintenance tools and Microsoft Office • Reside in Cascavel, Paraná • Registration with the CFT (Federal Council of Industrial Technicians) • Valid driver’s license, Category B or higher • Proof of COVID-19 vaccination (2 doses) • Availability to travel within a 300 km radius, including occasional overnight stays • Availability to work at heights and obtain NR35 certification (provided by NCR Atleos) • Availability to work shifts scheduled by management, including weekends and nighttime hours • Proactive and dynamic approach • Responsible and able to work independently • Ability to work under pressure and meet deadlines • Strong problem-solving skills • Good interpersonal and customer-service skills

🏖️ Benefits

• Equal opportunities for hiring, training, promotion, and compensation based on job-related qualifications, skills, and performance • NR35 certification provided by NCR Atleos