Metropolitan Field Technician I

🔥 12 hours ago

🇧🇷 Brazil – Remote

⏰ Full Time

🟠 Senior

🔴 Lead

✨ Technician

👻 Ghost score 10%

What it means: how likely this posting is sitting open without active hiring.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.How we score it: age, reposts, open roles vs team size, how fast jobs close, and whether pay is listed.Fine print: an estimate from public data, not a judgment of the company. Real jobs can score high, so treat it as a hint, not a fact.

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NCR Atleos

WebsiteLinkedInAll Job Openings

10,000+ employees

Founded 2021

🏦 Banking

💳 Fintech

🏢 Enterprise

Banking • Fintech • Enterprise

NCR Atleos is a company focused on expanding self-service financial access with innovative digital-first technologies, catering to thousands of financial institutions and retailers globally. With its leading ATM-as-a-Service offerings, NCR Atleos reduces costs and complexity through a comprehensive end-to-end ATM outsourcing solution. It operates the world's largest independent global ATM network, providing unmatched managed services and market-leading ATM software. The company pioneers in self-service technologies, including card-free cash access and mobile cash withdrawal, aimed at transforming operations and delivering exceptional customer experiences. NCR Atleos continues to pioneer innovations in the fintech and banking sectors.

📋 Description

• Install, maintain, and repair equipment within the assigned territory/region • Resolve or escalate customer concerns and issues to the supervisor, territory manager, or Control Tower • Resolve customer problems and incidents through satisfactory completion or in accordance with agreed service levels • Perform work on low-complexity products and services, particularly financial products and ATMs • Perform minor repairs and replace components in PCs, workstations, peripherals, printers, and front-end POS systems • Perform first-line maintenance on ATMs and kiosks • Assist with site preparation, including cable installation, equipment setup, and minor testing • Perform modular exchanges and unit replacements as needed • Build working relationships with customers and local account communication channels • Positively represent NCR Atleos • Perform scheduled preventive maintenance on assigned products • Diagnose issues, perform minor repairs, and replace components at the module level • Follow safety procedures when working with ATMs and/or financial institutions • Manage NCR assets used to provide customer services • Maintain parts inventory and records • Produce accurate and timely reports of calls, activities, and expenses • Capture customer asset information and data required for billing or invoicing • Handle dispatched service calls daily or establish a daily schedule based on automated reports • Ensure team productivity targets are met • Work with the Call Center team via PDA for machine recovery • Work with the Security Escort Officer

🎯 Requirements

• Technical high school diploma • Registration with the CFT (Federal Council of Industrial Technicians) • Valid driver’s license, Category B or higher • Proof of COVID-19 vaccination (2 doses) • 0–1 years of relevant experience • Ability to work with Microsoft Office • Experience with Windows operating systems • Experience in PC hardware maintenance and support • A+ ITE certification or a degree/diploma in Electronics and Communications Engineering from a polytechnic institution • Ability to work effectively with minimal supervision • Strong problem-solving skills • Ability to learn new skills quickly • Ability to work under pressure • Willingness to travel for extended periods • Ability to carry and lift a tool/parts kit weighing 1–50 lb • Ability to bend/squat and walk, stand, or sit for extended periods • Availability to work rotating shifts as required

🏖️ Benefits

• Equal employment opportunity regardless of characteristics protected by law • May use a telephone, personal vehicle, and/or public transportation to provide services, with expenses tracked and reported • NCR Atleos provides or assigns the tools, software, vehicles, and documentation required to provide services