Operations Manager

Job not on LinkedIn

🔥 1 hour ago

🇮🇪 Ireland – Remote

⏰ Full Time

🟡 Mid-level

🟠 Senior

⚙️ Operations

Where this job comes from

Posted on NEC Software Solutions's careers page, not through a job board

First seen by Remote Rocketship 1 hour ago

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Logo of NEC Software Solutions

NEC Software Solutions

5001 - 10000 employees

🏥 Healthcare

💼 Consulting

📦 Logistics

Healthcare • Consulting • Logistics

NEC Software Solutions is a company that provides software and digital services with a focus on government, healthcare, housing, and public safety sectors. They offer solutions such as business processing, digital mailroom, document management, and cloud hosting. Their services are designed to be user-centered and are aimed at making a difference in public service technology by bringing in a human touch to support organizations both in the UK and worldwide. NEC Software Solutions is committed to driving innovation and providing services that address changing needs to create stronger communities.

📋 Description

• Manage the day-to-day activities of the UNHS screening programme in Ireland • Ensure robust processes, service quality, staff management, workforce training, accreditation and competency • Work with internal and external stakeholder organisations • Deliver the programme in line with national standards and internal targets • Manage regional Coordinators and staff across the UNHS programme • Act as the main programme contact for all stakeholders • Ensure efficient and profitable business operations • Maintain records, documentation and audits in accordance with legislation and confidentiality requirements • Conduct capacity planning, rota management and workforce management • Oversee health and safety assessments and training, risk assessments and business continuity planning • Manage patient complaints/feedback, incident recording and investigations • Monitor staff and process performance and service quality • Support training and educational programmes • Oversee attendance, absence, leave and staff management • Oversee recruitment, induction, appraisal, succession planning and continuing professional development • Guide managers through recruitment and act as escalation point for people matters with HR • Oversee the overall screening programme and screening staff • Manage site/regional P&L, forecasting, invoicing, validation and monthly reconciliation • Oversee site/regional reporting and operational and KPI feedback • Adapt to changing local service and company needs

🎯 Requirements

• Experience working in a healthcare setting • Experience managing staff, particularly large, remote teams • Management experience, including performance management of teams and individuals • Initiative and ability to prioritise tasks and use problem-solving skills • Effective written and oral communication skills within multidisciplinary teams and with patients/stakeholders • People management skills and ability to lead a team • IT literacy, including experience using bespoke screening database software • Knowledge of information governance • Ability to work largely unsupervised while closely supervising clinical/clerical staff • Willingness to participate in and evidence continuing professional development (CPD) • Full, clean Irish driving licence and own transport • Pre-existing right to work and travel within the EU; documentary evidence required • Must provide details of previous cautions and convictions and undertake enhanced Disclosure & Barring Service disclosure upon entry and every three years thereafter, or equivalent • Previous experience and proficiency with computer applications • Flexibility to travel within Ireland and the UK • Own car and driving licence • Proficiency in Irish and/or another language is desirable

🏖️ Benefits

• Full-time employment • Employees can work remotely • Continuing professional development (CPD) opportunities • Equal opportunities employer • Reasonable adjustments and accessibility support during recruitment/interview • Satisfactory vetting and reference checks • Garda Vetting may be required depending on the role

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