Claims Operations Manager – Motor Vehicle

🔥 16 minutes ago

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Neodigital Versicherung AG

WebsiteLinkedInAll Job Openings

51 - 200 employees

Founded 2017

🛡️ Insurance

☁️ SaaS

👥 B2C

💰 Series unknown on 2022-01

Insurance • SaaS • B2C

Neodigital Versicherung AG is a German digital-first property & casualty (non-life) insurer based in St. Ingbert that focuses on Schaden- (claims) and Unfallversicherungen (accident) and a broad range of retail insurance products. It offers household (Hausrat), building (Wohngebäude), private liability (Privathaftpflicht), motor (Kfz), bicycle, item (Gegenstand), mobile/phone, pet (dog and horse) and accident insurance. Neodigital emphasizes full digitalization of processes: policies and claims are managed online via its myNeo service portal, documents are provided digitally (no postal documents), and distribution is through direct online sales as well as brokers, pools and partners. The company also positions itself as providing Insurance-as-a-Service and highlights customer self-service, 24/7 support, and digital-first operations.

📋 Description

• Competent handling of property and/or bodily injury claims in the motor insurance sector • Ensuring high-quality claim handling and compliance with, as well as management of, service level agreements (SLAs) • Assessing coverage and liability • Targeted use of service providers/third-party vendors • Identifying opportunities for subrogation and recovery

🎯 Requirements

• Completed vocational training in insurance or an equivalent qualification • At least 1 year of professional experience in claims management at an insurance company • Strong, forward-looking process mindset, especially with a focus on digitizing processes • Strong communication skills • High commitment and a strong degree of initiative • Team- and solution-oriented working style • Very good German language skills, both written and spoken

🏖️ Benefits

• Flexible working hours to support a healthy work–life balance • Flexible home-office/remote work policy (that fits your life!) • Office dogs of all shapes and sizes – you are welcome to bring your own dog to the office • An interesting role in a technology-driven environment without legacy software • Comprehensive onboarding within an experienced and competent team • An agile working environment with scope to actively help shape our digital insurance offering • Permanent employment and a market-competitive salary