Claims Operations Manager – Motor Vehicles, Fleets, Commercial

🔥 3 hours ago

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Neodigital Versicherung AG

WebsiteLinkedInAll Job Openings

51 - 200 employees

Founded 2017

🛡️ Insurance

☁️ SaaS

👥 B2C

💰 Series unknown on 2022-01

Insurance • SaaS • B2C

Neodigital Versicherung AG is a German digital-first property & casualty (non-life) insurer based in St. Ingbert that focuses on Schaden- (claims) and Unfallversicherungen (accident) and a broad range of retail insurance products. It offers household (Hausrat), building (Wohngebäude), private liability (Privathaftpflicht), motor (Kfz), bicycle, item (Gegenstand), mobile/phone, pet (dog and horse) and accident insurance. Neodigital emphasizes full digitalization of processes: policies and claims are managed online via its myNeo service portal, documents are provided digitally (no postal documents), and distribution is through direct online sales as well as brokers, pools and partners. The company also positions itself as providing Insurance-as-a-Service and highlights customer self-service, 24/7 support, and digital-first operations.

📋 Description

• Qualified handling of property and personal injury claims, as well as financial losses within the area of commercial motor insurance • Ensuring high-quality claims handling and compliance with, as well as management of, Service Level Agreements (SLAs) • Assessment of coverage and liability • Targeted deployment of service providers • Identifying subrogation/recovery opportunities • Professional written and verbal communication with our B2B clients

🎯 Requirements

• Completed vocational training in insurance or an equivalent qualification • Relevant professional experience in claims management within the above-mentioned areas of insurance • Strong, forward-looking process mindset with a particular focus on the digitalization of processes • Strong communication skills • High level of commitment and initiative • Team- and solution-oriented working style • Excellent German language skills, both spoken and written • Experience with special-purpose vehicles and transport damage is desirable

🏖️ Benefits

• An interesting area of responsibility in a technology environment without legacy software • Thorough onboarding within an experienced and competent team • An agile work environment with room to actively shape our digital insurance offering • Permanent employment and competitive compensation • Flexible working hours to support a good work–life balance • Flexible remote work arrangements that fit your life! • Office dogs in all shapes and sizes 😊 • You are also welcome to bring your own dog to the office