Operations Team Lead – Automotive Insurance

🔥 1 minute ago

🇩🇪 Germany – Remote

⏰ Full Time

🟠 Senior

⚙️ Operations

👻 Ghost score 11%

What it means: how likely this posting is sitting open without active hiring.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.How we score it: age, reposts, open roles vs team size, how fast jobs close, and whether pay is listed.Fine print: an estimate from public data, not a judgment of the company. Real jobs can score high, so treat it as a hint, not a fact.

Apply Now

Find Similar Remote Jobs

Set Up Email Alert For New Jobs

📊 Check your resume score for this job

Improve your chances of getting an interview by checking your resume score before you apply.

Upload Resume

Neodigital Versicherung AG

WebsiteLinkedInAll Job Openings

51 - 200 employees

Founded 2017

🛡️ Insurance

☁️ SaaS

👥 B2C

💰 Series unknown on 2022-01

Insurance • SaaS • B2C

Neodigital Versicherung AG is a German digital-first property & casualty (non-life) insurer based in St. Ingbert that focuses on Schaden- (claims) and Unfallversicherungen (accident) and a broad range of retail insurance products. It offers household (Hausrat), building (Wohngebäude), private liability (Privathaftpflicht), motor (Kfz), bicycle, item (Gegenstand), mobile/phone, pet (dog and horse) and accident insurance. Neodigital emphasizes full digitalization of processes: policies and claims are managed online via its myNeo service portal, documents are provided digitally (no postal documents), and distribution is through direct online sales as well as brokers, pools and partners. The company also positions itself as providing Insurance-as-a-Service and highlights customer self-service, 24/7 support, and digital-first operations.

📋 Description

• Lead, manage, and motivate a team of Operations employees, both professionally and disciplinarily • Manage and ensure achievement of service-level agreements (SLAs) • Drive strategic employee development • Work closely with the Head of Operations to optimize processes • Contribute to test management • Collaborate with our service providers • Contribute to the continuous design and improvement of processes

🎯 Requirements

• Successfully completed commercial training, preferably in the insurance industry, or an equivalent qualification • Several years of professional experience in automotive insurance • Several years of proven leadership experience • In-depth knowledge of policy administration or claims handling • Strong customer and service orientation • Excellent communication and teamwork skills • Analytical thinking and the ability to plan strategically • Enthusiasm for new technologies • Proficiency in all common IT systems and communication tools

🏖️ Benefits

• Comprehensive onboarding within an experienced and highly qualified team • An agile working environment with the freedom to actively shape our digital insurance business • Permanent employment • Market-competitive compensation • Flexible working hours to support a healthy work-life balance • Flexible work-from-home arrangements that fit your life • Office dogs of all shapes, sizes, and colors • The opportunity to bring your own dog to the office