Customer Service Assistant – Affirmative Action for Candidates with Disabilities

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🕒 January 26

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Nestle

WebsiteLinkedInAll Job Openings

5001 - 10000 employees

👥 B2C

🛒 Retail

B2C • Retail

Nestle is a Swiss multinational food and beverage company that produces and markets a wide range of packaged foods and beverages, including coffee, bottled water, dairy products, infant nutrition, confectionery, frozen foods, and pet care brands. The company sells its products globally through retail and foodservice channels, operates extensive manufacturing and supply-chain operations, and focuses on nutrition, health, and wellness initiatives.

📋 Description

• Track, monitor, and handle orders issued by NIM broker clients; • Invoicing and reverse logistics processes • Verify replication, analyze dates, blocks, inventory, and other relevant aspects of orders received from brokers; • Create shipments, generate deliveries, and monitor results using the specific SAP transaction; • Issue electronic invoices (nota fiscal) and monitor approval in SEFAZ via the specific SAP transaction; • Create documents for the reverse logistics flow (returns, refusals, indemnities, and insurance claims);

🎯 Requirements

• High school diploma or currently pursuing a university degree; • Proficient in Microsoft Office (Excel, PowerPoint, etc.); • Basic knowledge of Supply Chain and Customer Service processes; • Knowledge of SAP is a plus;

🏖️ Benefits

• Commitment to inclusion, diversity, and equal opportunities • Team-oriented work environment • Proactivity • Effective communication